Summary
Overview
Work History
Education
Skills
Certification
Other Information
Timeline
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RUBASUNTHER MUNIANDY

RUBASUNTHER MUNIANDY

Cabin Crew
Singapore

Summary

A proactive, ambitious, selfstarter who has a positive attitude and the ability to do multi-task in a hopitality and customer service environment. I've experience in handling customers with care and make them satisfied our hospitality. I'm a fast learner and always gives the best, very friendly and polite with great personality. Always move foward to learn new things. Seeking to enliven my passion for working in team with your company. Currently living in Singapore. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers. Service-oriented professional with 6 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations. Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 6 years working as part of cabin crew for national airline.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Cabin Crew

Singapore Airlines Pte. Ltd
05.2022 - Current
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.

Store Manager

Lenskart Solution (Pte) Limited
11.2020 - 04.2022
  • Managing sales and staff productivity
  • Documentation of Daily Sales Report
  • Provide Customer Service and delight every customer
  • Call customer and checked on their eye vision after purchased glasses
  • Conduct monthly inventory and documentation

Cabin Crew

Singapore Airlines
09.2018 - 09.2020
  • Serve food and assist passengers whenever needs
  • Maintain safety and security of the passengers, aircrews and flight all time
  • Ability to handle stressful situation
  • Answer passengers enquiries and provide assistance when necessary

Cabin Crew Readiness Programmer (Training)

SIA Training Center
09.2018 - 01.2019
  • Basic cabin crew training
  • Food and beverages training
  • Alcohol and wine beverage class
  • English communication skills
  • Safety and emergency procedure training
  • First aid training

Internship

Celltis Sdn.Bhd
02.2018 - 06.2018
  • Preparing growth and rooting media for culture
  • Quality control of the cultured media
  • Culturing and producing tissue culture plants

Service Crew

McDonald's Taiping Sentral
12.2011 - 08.2014
  • Preparing food and drink for customers
  • Taking orders from customer
  • Handling cash in and out
  • Managed and solved customer needs and complaints

Education

BACHELOR IN APPLIED SCIENCE - AGROTECHNOLOGY

UNIVERTISI MALAYSIA KELANTAN
09.2014 - 06.2018

Skills

  • Customer Service

  • Teamwork

  • Flexibility

  • Responsibility

Certification

Customer Service: Handling Abusive Customer, WSQ Certification

Other Information

Salary expectation:

$5000-$6000 and above with 3 month notice period

Timeline

Cabin Crew

Singapore Airlines Pte. Ltd
05.2022 - Current

Store Manager

Lenskart Solution (Pte) Limited
11.2020 - 04.2022

Cabin Crew

Singapore Airlines
09.2018 - 09.2020

Cabin Crew Readiness Programmer (Training)

SIA Training Center
09.2018 - 01.2019

Internship

Celltis Sdn.Bhd
02.2018 - 06.2018

BACHELOR IN APPLIED SCIENCE - AGROTECHNOLOGY

UNIVERTISI MALAYSIA KELANTAN
09.2014 - 06.2018

Service Crew

McDonald's Taiping Sentral
12.2011 - 08.2014
RUBASUNTHER MUNIANDYCabin Crew