Rozila Isa
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Food & Beverage Captain
Pan Pacific Hotels Group
03.2007 - 02.2023
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Education
Secondary 3 - Secondary Education
East View Secondary School
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Food & Beverage Captain
Pan Pacific Hotels Group
03.2007 - 02.2023
Secondary 3 - Secondary Education
East View Secondary School
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