Roziana Mohd Hussain
Summary
Dedicated and highly organized executive assistant with over 9 years of experience supporting C-suite executives in fast-paced corporate environments. Seeking to leverage strong administrative skills and attention to detail to contribute to the success of a dynamic organization.
Overview
14
14
years of professional experience
Work History
Team Assistant
BBC Studios Singapore Private Limited
2022.06 - Current
- Provided comprehensive support for five executives - heavy diary management and complex travel arrangements.
- Maintained detailed budgeting and travel expenses reports, submission of expenses (Concur).
- Successfully organized annual sales summit, coordinated all aspects of event including venue selection, catering, travel arrangements.
- Coordinated with IT team to facilitate smooth transitions for onboarding and offboarding employees.
- A member of APAC Internal Comms, contributing to general updates and internal communications initiatives.
- Provided support to Comms Team by editing and writing marketing monthly highlights.
- Handled payment matters for Ad Sales, Business Legal and Communications Department.
Associate (People Team)
Shopee Singapore Pte Ltd
2021.11 - 2022.04
- Managed the procurement of office supplies and negotiated favourable pricing agreements with key suppliers.
- Maintained up to date travel advisories from reliable sources to inform employees on upcoming personal/ business trips.
- Oversaw the operation of shared facilities - office gym and massage rooms.
- Coordinated scheduling, reservations, and access to facilities to ensure availability and efficiency.
- Managed high volume of requests from employees via ticketing systems and resolving issues promptly.
Office Manager
Tower Research Capital Singapore Pte Ltd
2016.12 - 2019.09
- Provided comprehensive administrative support to Managing Director.
- Conducted orientation sessions for new employees.
- Conducted regular inventory and ordering of office supplies for three large office pantries.
- Implemented catering order system for daily breakfast and lunch, ensuring cost effective options.
- Successfully executed large office events, and annual company offsite for 120 employees.
- Provided training for new hirer (receptionist).
Administrative and Marketing Assistant
Harney Westwood & Riegels Singapore LLP
2016.01 - 2016.09
- Responsible for monthly expense reports (Concur) for Legal Department.
- Maintained and updated the company's (CRM) database, ensuring data accuracy.
- Managed the inventory of physical marketing materials, ensuring timely replenishment and availability for events.
- Assisted the Office Manager with various administrative tasks.
Communications Analyst and Team Assistant
Clermont Group (Chandler Corporation)
2014.04 - 2016.01
- Managed travel arrangements for four executives, ensuring cost-effective solutions and smooth itineraries.
- Calendaring management for four executives, ensuring optimal time allocation for critical tasks.
- Processed a high volume of expense reports and compliance with company policies.
- Collaborated with Communications Team for design, copy-editing of corporate reports and revamping company intranet.
- Provided backup coverage for front desk duties.
Customer Development Executive
Gryphon Tea Company
2012.12 - 2013.02
- Conducted thorough market research to identify emerging trends, incorporating findings into customer development initiatives.
- Organized events and trade shows that showcased company offerings and building brand awareness in competitive markets.
- Built relationships with customers and community to establish long-term business growth.
Guest Relations Executive
Capella Hotels And Resorts, Singapore
2010.12 - 2012.12
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Proactively anticipated guest needs by maintaining up-to-date knowledge of local attractions and amenities.
- Maintained detailed records of guest preferences, enabling tailored service offerings during future stays.
- Assisted in training new team members, contributing to a consistently high-performing staff.
Education
Bachelor of Arts - Communication And Media Studies
Murdoch University
Kaplan, Singapore 09.2017
Skills
- Strong Organizational Skills
- Communication Skills
- People Skills
- Events Management
- Time Management
- Problem Solving
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Team Assistant
BBC Studios Singapore Private Limited
2022.06 - Current
Associate (People Team)
Shopee Singapore Pte Ltd
2021.11 - 2022.04
Office Manager
Tower Research Capital Singapore Pte Ltd
2016.12 - 2019.09
Administrative and Marketing Assistant
Harney Westwood & Riegels Singapore LLP
2016.01 - 2016.09
Communications Analyst and Team Assistant
Clermont Group (Chandler Corporation)
2014.04 - 2016.01
Customer Development Executive
Gryphon Tea Company
2012.12 - 2013.02
Guest Relations Executive
Capella Hotels And Resorts, Singapore
2010.12 - 2012.12
Bachelor of Arts - Communication And Media Studies
Murdoch University
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