Roxanne Mae Cabatic
Summary
Dedicated professional with experience ., known for exceptional customer service and efficient multitasking. Demonstrated strong time management and communication skills, enhancing customer satisfaction and fostering team collaboration. Proven ability to learn quickly and adapt, contributing to a positive work environment and achieving high standards of service.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Domestic Helper
Chinese
12.2019 - Current
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Facilitated open communication between family members to address concerns or conflicts that arose within the household.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
- Improved household efficiency by managing daily schedules and organizing appointments.
- Provided transportation services for children''s extracurricular activities or appointments when needed.
Cashier
Two Brothers Co,Incorporation
01.2016 - 03.2017
Service Crew Member
Fruit Magic Co.Inc.
08.2014 - 12.2016
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Kept customers and crew areas organized.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Operated cash registers and POS systems, handling over $Amount in cash daily.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Healthcare Support Assistant - Healthcare
The Master's Training International,Singapore
Singapore10.2022
Skills
Flexible
Good Communication
Time Management
Hard Working
Ability to Learn New things
Certification
Healthcare Assistant Support
First Aid Support
Swimming
Timeline
Domestic Helper
Chinese
12.2019 - Current
Cashier
Two Brothers Co,Incorporation
01.2016 - 03.2017
Service Crew Member
Fruit Magic Co.Inc.
08.2014 - 12.2016
Healthcare Assistant Support
First Aid Support
Swimming
Healthcare Support Assistant - Healthcare
The Master's Training International,Singapore
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