Rowen Chong
Business Development Manager
Summary
Accomplished sales and business development leader with over 10 years of experience in B2B/B2C sales, strategic growth, and team leadership. A consistent top performer at Info-Tech Systems Integrators, surpassing revenue targets by 40% and maintaining leadership in sales achievements. Expertise in driving market expansion, developing and executing effective sales strategies, and building high-performing teams. Proficient in training and mentoring junior sales professionals, enhancing their product knowledge, sales capabilities, and client relationship management to consistently exceed targets. Seeking to leverage my extensive experience in sales leadership and training to contribute to the continued growth and success of a forward-thinking organization.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Business Development Manager
Info-Tech Systems Integrators Pte Ltd
03.2024 - Current
- Identify and capitalize on new business opportunities.
- Build and maintain strong client relationships.
- Develop and deliver tailored sales pitches and presentations.
- Design and execute effective sales strategies to achieve revenue goals.
- Train and mentor junior sales staff, enhancing their product knowledge and sales techniques.
- Monitor trainees' progress and provide constructive feedback.
- Negotiate proposals, quotations, and contracts to secure deals.
- Collaborate with internal teams to align client requirements.
- Conduct market research to identify industry trends and growth opportunities.
Director
Zhong Hwa Multi Resources Sdn. Bhd
12.2018 - 02.2024
- Achieved financial objectives by forecasting requirements, preparing budgets, and managing expenditures.
- Defined business objectives, evaluated trends, and implemented strategic action plans.
- Managed staff recruitment, orientation, and training.
- Negotiated with suppliers for procurement of hardware and agricultural products.
- Oversaw day-to-day operations of both online and physical stores.
- Managed financial operations, including P&L analysis, expenses, salaries, and bank reconciliations.
Regional Business Development Executive
Lantrovision Singapore Ltd
07.2018 - 12.2018
- Established strategic relationships to generate business leads.
- Researched new product technologies for potential growth opportunities.
- Created proposals for new business opportunities, outlining cost structures.
- Maintained effective relationships with both existing and potential international clients.
Service Consultant
Bay Audiology (Singapore) Pte Ltd
07.2017 - 07.2018
- Handled the setup of event booths for customer consultation
- Evaluated customer’s hearing condition and advised appropriate actions based on the hearing deterioration levels
- Advise referral users who need audiologist attention
- Followed up on customers’ appointments
- Monitored customer’s customers’ attendance
Senior Sales Representatives of Roadshow Department
Beijing 101 Enterprise Pte. Ltd.
10.2016 - 07.2017
- Managed event booth setup for haircare roadshows and inventory control.
- Maintained customer records and managed cash flow.
- Promoted haircare treatment products and achieved monthly sales targets.
- Trained and guided junior sales representative
Education
Diploma - Tourism Management
Erican College K.L
Malaysia 01.2014 - 06.2016
Bachelor of Business and Marketing -
University of Sunderland (MDIS)
Singapore 08.2018 - 03.2019
Skills
- AutoCount POS System
- Iris POS System
- Microsoft Word, Excel, PowerPoint
- Info-Tech Accounting System
- Info-Tech HRMS System
- Canva
Accomplishments
- Outstanding Sales Performer - Gold (Accounting), Info-Tech Systems Integrators Pte Ltd
- Outstanding Sales Performer - Gold (Sales), Info-Tech Systems Integrators Pte Ltd
- Highest Closing Rate at Info-Tech Systems Integrators, with a 45% closing rate consistently achieved over the year.
- Opened 3 branches within 2 years, Zhong Hwa Multi Resources Sdn. Bhd.
- Rookie Award 2016 – Top Sales of the Year, Beijing 101 Enterprise Pte. Ltd.
- Top 3 Leaders for Success Leadership Camp 2014, Erican College K.L
Timeline
Business Development Manager
Info-Tech Systems Integrators Pte Ltd
03.2024 - Current
Director
Zhong Hwa Multi Resources Sdn. Bhd
12.2018 - 02.2024
Bachelor of Business and Marketing -
University of Sunderland (MDIS)
08.2018 - 03.2019
Regional Business Development Executive
Lantrovision Singapore Ltd
07.2018 - 12.2018
Service Consultant
Bay Audiology (Singapore) Pte Ltd
07.2017 - 07.2018
Senior Sales Representatives of Roadshow Department
Beijing 101 Enterprise Pte. Ltd.
10.2016 - 07.2017
Diploma - Tourism Management
Erican College K.L
01.2014 - 06.2016
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