ROWELL VELASCO DE LA CRUZ
Summary
Experienced and dedicated Restaurant Manager with over 10 years of experience in the service industry. Passionate about delivering quality customer service, ensuring the smooth operation of daily restaurant activities, managing stock and inventory effectively, and training staff to achieve company targets and goals.
Overview
14
14
years of professional experience
Work History
RESTAURANT MANAGER
Chapters by Drinks & Co.
07.2024 - 12.2024
- Manages daily operations ensuring high level of efficiency, consistency, and quality in both food and services pursuing company's standard.
- Prepares monthly payrolls, disbursing petty cash, planning weekly roster and assign daily stationing.
- Manages the maintenance of the premise tidiness ensuring hygiene by assigning daily cleaning duties and routine.
- Overseeing and controlling the inventory of beverage stocks by optimizing stock levels and managing the supply chain effectively.
- Communicating daily operational goals and kitchen adjustments with the head chef optimizing operations and service.
RESTAURANT & BAR MANAGER
BORUTO (Tamashii Sake & Liquor PTE. LTD.)
06.2015 - 04.2024
- Managing the restaurant’s day to day operation.
- Leading, Guiding and Motivates the team to achieve sales targets.
- Handling and managing budgets, performing inventory, maintaining and ordering of stocks.
- Handling customers feedback and enquiries.
- Manages the Bar, including par stocks management, preparing beverages/cocktails and planning drinks list.
- Maintaining the high standards of the restaurant through efficient and quality customer service.
RESTAURANT MANAGER
Boomarang Bistro and Bar
07.2010 - 06.2015
- Oversee the day to day operation of the restaurant
- Working with other managers, including owners in planning, directing and coordinating of restaurant operations.
- Train, develop and motivate staff to achieve sales targets.
- Develop, improve and maintain restaurant image in terms of quality customer service, food, beverage, and ambience.
Education
Bachelor of Science - Information Management
UNIVERSITY OF RIZAL SYSTEM
Morong, Rizal01.2006
Skills
Operation and Team Management
Coaching and Mentoring
Customer Engagement
Organization and prioritization
Promotions planning
Supply Chain Management
Training
- ASCENDO CONSULTING PTE. LTD., 01/17/12, 9 Little Road #02-01, SINGAPORE, SG, 536985, FOLLOW FOOD & BEVERAGE SAFETY AND HYGIENE POLICIES AND PROCEDURES
- EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD., 05/28/22, 1 Sophia Road, #07-13 Peace Center, SINGAPORE, SG, 228149, FOOD SAFETY COURSE LEVEL 1 (REFRESHER)
CHARACTER REFERENCE
Upon request
Timeline
RESTAURANT MANAGER
Chapters by Drinks & Co.
07.2024 - 12.2024
RESTAURANT & BAR MANAGER
BORUTO (Tamashii Sake & Liquor PTE. LTD.)
06.2015 - 04.2024
RESTAURANT MANAGER
Boomarang Bistro and Bar
07.2010 - 06.2015
Bachelor of Science - Information Management
UNIVERSITY OF RIZAL SYSTEM
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