Rou En Teo
Sales & Marketing Representative
Summary
Marketing professional with focus on driving impactful sales results. Known for team collaboration and adaptability in dynamic environments, leveraging strategic planning and communication skills.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Sales & Marketing Representative
SalesWorks (Eden Cube Marketing)
11.2024 - Current
- Collaborated with top-tier multinational clients to drive business growth.
- Represented brands and led innovative sales and marketing campaigns to enhance visibility and market presence.
- Fostered and maintained strong client relationships, ensuring exceptional customer service and satisfaction.
- Demonstrated leadership potential by contributing to team success, with opportunities to advance and lead teams.
- Recruited, trained, and developed high-performing team members, guiding their growth and ensuring opportunities for career advancement within the organization.
CARE COORDINATOR, ORTHOPAEDICS
Ng Teng Feng General Hospital
07.2023 - 03.2024
- Provided administrative and project management support to the Orthopaedic Integrated Clinical Pathways (OICP) Programme within JurongHealth Campus
- Coordinated care across various settings, serving as a patient advocate between patients, caregivers, and hospital, including telephonic follow-up post-operation
- Organized regular multidisciplinary team meetings, ensuring thorough documentation
- Supported data management, report analysis, and performance management of programme and assigned projects
- Coordinated care for numerous patients, ensuring smooth transitions between care settings and improved patient satisfaction
- Demonstrating proficiency in Microsoft Office applications, knowledge of statistics, and excellent communication and interpersonal skills
MICROBIOLOGY QUALITY CONTROL INTERN
MSD
09.2021 - 02.2022
- Conducted pharmaceutical quality control sampling (water/environmental monitoring)
- Established and maintained a rigorous housekeeping system to ensure cleanliness and safety in laboratory settings
- Managed inventory by replenished media and consumables for uninterrupted testing operations
- Developed and applied soft skills such as communication, teamwork and time management through collaborative projects and meeting deadlines
- Acquired and applied hard skills including Good Manufacturing Practices (GMP), Good Documentation Practices (GDocP), and adherence to Standard Operating Procedures (SOP) to ensure compliance with regulatory standards
RETAIL ASSISTANT
Pet Lovers Centre
12.2018 - 04.2019
- Demonstrated effective communication skills while assisting customers with inquiries about pet products and services
- Managed and cared for domestic pets in the store, ensuring their well-being and comfort
- Maintained the store's cleanliness and organization by replenishing merchandise and arranging displays
- Operated POS terminals proficiently to process customer orders, handle credit card transactions, and accurately record cash transactions received
Education
BACHELOR OF SCIENCE - MOLECULAR BIOLOGY AND BIOTECHNOLOGY
Latrobe University
01.2022 - 01.2023
DIPLOMA IN BIOTECHNOLOGY - MAJORING IN RESEARCH
Republic Polytechnic
01.2019 - 01.2022
ATTAINED 6 GCE "O" LEVEL SUBJECTS PASS - undefined
Bukit View Secondary School
01.2014 - 01.2018
Skills
Effective communication
Team leadership
Team building
Recruitment
Problem-solving
Sales pitch development
Brand representation
Networking skills
Activities
- Member of Republic Polytechnic Tchoukball IG, 2019-2021, Participated in competitions representing RP during 2019
- Member of Republic Polytechnic Eureka Club, 2019-2021, Contributed ideas and participated actively in brainstorming sessions to develop solutions for real-world challenges.
- Member of Republic Polytechnic SAS Club, 2019-2021, Managed logistics and conducted interviews for SAS Freshmen Orientation Programme (FOP) Student Leader interview process in 2019. Demonstrated effective teamwork and communication skills while collaborating with other committee members to ensure the success of orientation events.
- EXCO member of Bukit View Secondary Table Tennis Team, 2014-2018, Represented school in the West Zone Girls Division Table Tennis Championship In 2015-2018, achieving commendable results. Organized and led the Table Tennis CCA Camp during 2018, facilitating team-building activities and fostering camaraderie among members.
Timeline
Sales & Marketing Representative
SalesWorks (Eden Cube Marketing)
11.2024 - Current
CARE COORDINATOR, ORTHOPAEDICS
Ng Teng Feng General Hospital
07.2023 - 03.2024
BACHELOR OF SCIENCE - MOLECULAR BIOLOGY AND BIOTECHNOLOGY
Latrobe University
01.2022 - 01.2023
MICROBIOLOGY QUALITY CONTROL INTERN
MSD
09.2021 - 02.2022
DIPLOMA IN BIOTECHNOLOGY - MAJORING IN RESEARCH
Republic Polytechnic
01.2019 - 01.2022
RETAIL ASSISTANT
Pet Lovers Centre
12.2018 - 04.2019
ATTAINED 6 GCE "O" LEVEL SUBJECTS PASS - undefined
Bukit View Secondary School
01.2014 - 01.2018
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