Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nasuha Zakaria

Summary

Enthusiastic eager to contribute to team success through hard work.

Overview

9
9
years of professional experience

Work History

Service Crew Member

MacDonald
02.2012 - 11.2015
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept customers and crew areas organized.
  • Cooked, prepared and bagged food for customers.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
  • Calculated totals, processed payments and issued receipts.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Measured and recorded storage temperatures for frozen, cold and hot items through [Action] and [Action].

Telemaketer

Amanah Nusa Indah @ Amanah Concierge Services
06.2008 - 11.2009
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.

Retail Associate

7-11 at NTU
05.2007 - 12.2007
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Service Crew Member

MacDonald
10.2006 - 04.2007
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept customers and crew areas organized.
  • Cooked, prepared and bagged food for customers.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
  • Calculated totals, processed payments and issued receipts.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Measured and recorded storage temperatures for frozen, cold and hot items

Education

High School Diploma -

Gilford School
Tanjong Pagar, Anson Road
03.2007

PSLE - PSLE

Boon Lay Garden Primary School
Boon Lay
11.2002

Completed N-Level - N-Level

Pioneer Secondary School
Jurong West Street 81
11.2006

High School Diploma -

NTUC Learning Hub PTE.LTD
Bras Basah Road
10.2019

Skills

  • Critical Thinking
  • Interpersonal Communication
  • Written Communication
  • Self-Motivated
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Teambuilding
  • Beverage preparation
  • Food preparation procedures
  • Menu memorization

Timeline

Service Crew Member

MacDonald
02.2012 - 11.2015

Telemaketer

Amanah Nusa Indah @ Amanah Concierge Services
06.2008 - 11.2009

Retail Associate

7-11 at NTU
05.2007 - 12.2007

Service Crew Member

MacDonald
10.2006 - 04.2007

High School Diploma -

Gilford School

PSLE - PSLE

Boon Lay Garden Primary School

Completed N-Level - N-Level

Pioneer Secondary School

High School Diploma -

NTUC Learning Hub PTE.LTD

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Nasuha Zakaria