Nasuha Zakaria
Summary
Enthusiastic eager to contribute to team success through hard work.
Overview
9
9
years of professional experience
Work History
Service Crew Member
MacDonald
02.2012 - 11.2015
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Calculated totals, processed payments and issued receipts.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Measured and recorded storage temperatures for frozen, cold and hot items through [Action] and [Action].
Telemaketer
Amanah Nusa Indah @ Amanah Concierge Services
06.2008 - 11.2009
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
Retail Associate
7-11 at NTU
05.2007 - 12.2007
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Service Crew Member
MacDonald
10.2006 - 04.2007
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Calculated totals, processed payments and issued receipts.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Measured and recorded storage temperatures for frozen, cold and hot items
Education
High School Diploma -
Gilford School
Tanjong Pagar, Anson Road03.2007
PSLE - PSLE
Boon Lay Garden Primary School
Boon Lay11.2002
Completed N-Level - N-Level
Pioneer Secondary School
Jurong West Street 8111.2006
High School Diploma -
NTUC Learning Hub PTE.LTD
Bras Basah Road10.2019
Skills
- Critical Thinking
- Interpersonal Communication
- Written Communication
- Self-Motivated
- Teamwork and Collaboration
- Good Telephone Etiquette
- Teambuilding
- Beverage preparation
- Food preparation procedures
- Menu memorization
Timeline
Service Crew Member
MacDonald
02.2012 - 11.2015
Telemaketer
Amanah Nusa Indah @ Amanah Concierge Services
06.2008 - 11.2009
Retail Associate
7-11 at NTU
05.2007 - 12.2007
Service Crew Member
MacDonald
10.2006 - 04.2007
High School Diploma -
Gilford School
PSLE - PSLE
Boon Lay Garden Primary School
Completed N-Level - N-Level
Pioneer Secondary School
High School Diploma -
NTUC Learning Hub PTE.LTD
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