Roslan Bin Mat Yatim
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Property Executive Cum FSM
Jones Lang LaSalle, JLL
04.2024 - Current
- Perform the duties of Fire Safety Manager
- Manage and oversee the preventive and corrective maintenance works in association with soft and hard FM services where applicable
- These shall include but not limited to cleaning, pest control, security, fire protection system, security system, lifts system, ACMV, plumbing & sanitary system, building works, etc.
- Attend to all complaints/feedback, incidents and crisis situations and submit incident report
- Liaise and coordinate with Contractors to ensure timely maintenance works are done
- Supervise and ensure that all types of routines and ad-hoc repair works undertaken by the term contractors are carried out according to the Contract.
- Compile service reports and send them to Client.
- Plan and implement improvement work for the buildings under his/her care.
- Inspect building common areas and tenanted spaces, reporting all defects and non-compliances to Facilities Manager (FM) or clients
- Attend tenancy fit-out meetings
- Source for quotations for ad-hoc repair works, parts replacement, and other work.
- Prepare cost estimates for ad-hoc maintenance, reinstatement and improvement works and work completion form/job sheet once work is completed for billing purpose.
- Establish communication with tenants on any disruptions, feedbacks, fitting-out and maintenance works conducted on site
- Use of Computerized Maintenance Management System (CMMS) to record defects and update the status of the feedback till closure.
- Manage e-PTW application by the Contractors or Tenants.
- Order and keep track of spares, inventories, and tools for maintenance works
- Ensure all statutory licenses and permits are renewed timely (e.g
- Fire cert, petroleum & flammable materials storage licence, building signage, annual water tank cleaning, periodic structural inspection, periodic façade inspection, etc.)
- Assist the FM in preparing the monthly KPI presentation slides and management report.
- To undertake other work assignments which the Management may assign
- Managed property maintenance tasks for optimal upkeep, ensuring timely repairs and minimizing downtime.
- Resolved conflicts between tenants diplomatically, maintaining a harmonious living environment for all residents.
- Monitored industry trends and best practices in property management, applying innovative approaches where applicable for improved performance outcomes.
- Enhanced tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
Senior Facilities Coordinator
CBRE
04.2022 - 03.2024
- Oversee the leasing, management, and maintenance for 32 clinics, 1 pharmaceutical industrial and 1 Government building.
- Performs routine checks to ensure effective maintenance of the designated property.
- Assist with reviewing of service agreements and equipment before their expiry and recommend renewal or call for quotation / tender.
- Supports the day-to-day operations for both 32 clinics and industrial.
- Managed and oversaw during the preventive measure by appointed vendors.
- Handles inquiries, feedbacks, correspondence relating to the designated property
- Managed and deployed 3 mobile teams for any activation during fault report.
- To collate data, completed and outstanding works to present monthly reports to respective clients for every monthly meeting.
- To assist site survey with vendors for any ITQ requested by clients.
- Joint inspection with client for any rectification and routine.
- Incharge of managing CAPEX & OPEX budgetting issues.
- Efficiently managed work order system prioritizing tasks according to urgency while maintaining open communication lines with relevant stakeholders about project progressions.
- Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
- Streamlined facilities management processes for increased productivity and reduced downtime.
Property Executive and Fire Safety Manager
Savills Property management
- Managing of building property for JTC Industrial at KB1@Kaki Bukit
- In charge of fire safety of the building by conducting encroachment, fire safety table talk exercise and fire drill twice a year.
- Daily inspection for any abnormalities or defects on the whole premises and equipment.
- Recommendation for parts replacement by raising schedule of rates or star rates.
- In charge of pest control, horticulture, cleanliness of the estate, maintenance of works by term contractors such as lift, Gen set, fire safety equipment and water tank
- Liaise with tenants in regards taking/handing over of units
- Supervise reinstatement of unit
- Daily encroachment according to JTC Rules.
- Liaise with government body for any external or internal work
- Ensure all documentation and property plans are well kept and updated.
- Update Monthly Management Report and FSM report.
- Incharge movement and issue pertaining security personnel.
Property Officer
CBRE
- 11.2019
- Maintenance of building property (Singapore Post @ eCommerce Logistic Hub)
- Daily inspection for any abnormalities on the whole premises and equipment.
- Liaise with landlord for any proposal or equipment required on site.
- In charge of cleaner attendance and the property cleanliness and also horticulture.
- In charge of the security personnel and premises such as cctv, EM door lock and turnstiles.
- In charge of carpark season parking programming and removal, and carpark problem on site.
- To raise quotation or schedule of rates for stakeholders or owners for equipment replacement or additional equipment for their work purposes.
- Liaise and assist with variety term vendor or contractor in regard – security clearance, permit to work, work at height or hot/cold permit.
- Assist Fire safety inspection with SFSM, assist him with the table talk and twice a year fire drill.
- Assist the tenant for arranging in booking a room for their event or meetings.
- Attend the stakeholder meeting in regards WSH meeting or with owner for their monthly meeting for on site equipment issues.
- Ensure all documentation and property plan are well kept and updated.
- Liaise with internal and external people in regards to work issues onsite.
- Monitoring building performances by BAS.
- Incharge movement and issue pertaining security personnel.
Building Technician
Henderson Technology
- Maintenance of building property
- Assist Fire Safety Manager during quarterly & monthly audit
- Supervision of contractors at building property
ASSISTANT STATION MANAGER
SMRT
- Assist Station Manager in daily station operation.
- Ensure all station equipment is ready for patron usage.
- Manning of trains when there is a system fault.
- Attend patrons' feedback and concerns.
- Assist patrons and managed station during trains disruption.
LIFT TECHNICIAN
SCHINDLER LIFT
- Maintenance of lifts and escalators.
- Rectify and repair any faulty lifts or escalators.
Enrolled Nurse
SINGAPORE GENERAL HOSPITAL
- Assist Doctors and Staff Nurses when checking patient’s daily vital signs and minor procedure.
- Care for the patient's safety and recovery during their stay.
- To assist in feeding during 3 meals.
- Assist patients in showering.
- Input all vital signs in the record chart.
- Escort patients via wheelchair or bed bound for their medical check in the lab, diagnostic or operation room.
Customer Service Officer
SINGAPORE AIRPORT TERMINAL SERVICES
- Ensuring a smooth transit of VIPs and passengers in the airport especially in circumstances where there was a delay in arrival/departure or any lost baggage upon arrival
- Attending to unwell passengers upon arrival.
- To assist local or international police in deportation.
- To assist together with SATS police interrogation for suspect airline passengers in regards to their improper travel documents and airline tickets.
- Transport passenger with stretcher or wheelchair using hi lift transfer.
- To assist in check in at departure halls, transit lounges and commercial important passengers.
- To find accommodation for delay arrival and departure passengers during their travel in Singapore.
Education
Specialist Diploma In Sustainable Facilities Management -
Ngee Ann Polytechnic
05.2022
Diploma In Building Services & Fire Safety -
Ngee Ann Polytechnic
02.2019
Skills
- Possess Class 2, 2A and 3 License
- Proficient in English and Malay language both written and verbal
- Proficient in Microsoft Office eg Microsoft Word, Excel and Powerpoint
- Certified Fire Safety Manager
- PLRD License Holder
- Facilities Management
- Problem-Solving
- Time Management
Personal Information
Nationality: Singaporean
Timeline
Property Executive Cum FSM
Jones Lang LaSalle, JLL
04.2024 - Current
Senior Facilities Coordinator
CBRE
04.2022 - 03.2024
Property Executive and Fire Safety Manager
Savills Property management
Property Officer
CBRE
- 11.2019
Building Technician
Henderson Technology
ASSISTANT STATION MANAGER
SMRT
LIFT TECHNICIAN
SCHINDLER LIFT
Enrolled Nurse
SINGAPORE GENERAL HOSPITAL
Customer Service Officer
SINGAPORE AIRPORT TERMINAL SERVICES
Specialist Diploma In Sustainable Facilities Management -
Ngee Ann Polytechnic
Diploma In Building Services & Fire Safety -
Ngee Ann Polytechnic
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