Roshini Kumar
Summary
Well-qualified in admin works with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Property Manager
Archadise Property Management
04.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Cashier
Perak Community Specialist Hospital
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Medical Transcriptionist
MKKJ Transnet
03.2022 - 07.2022
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Maintained security and privacy of records to protect patients and providers.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Transcribed and edited physician reports from dictation using [Software].
- Demonstrated excellent skills to understand diverse accents and dialects.
Customer Service Representative
The Real Boss Deco
01.2020 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
Wesley Methodist School Ipoh
Malaysia12.2016
Skills
- Sales and Marketing
- Tenant and Eviction Laws
- Building Operations
- Fair Housing Mandates
- ICD-9 Coding
- Customer Retention
- Medical Billing Software
- Document Accuracy
- Resourceful and Reliable Worker
Accomplishments
- Demonstrated skill and career growth by being promoted [Number] times in [Number] years.
- Oversaw multiple residential family properties totaling over [Number] individual units.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Information
Dear sir/ madam
I am urgently seeking for a job. I m very keen to work in a new fresh environment.
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Property Manager
Archadise Property Management
04.2023 - Current
Cashier
Perak Community Specialist Hospital
09.2022 - 04.2023
Medical Transcriptionist
MKKJ Transnet
03.2022 - 07.2022
Customer Service Representative
The Real Boss Deco
01.2020 - 03.2022
High School Diploma -
Wesley Methodist School Ipoh
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