Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ernest Pierre

Summary

Dedicated and customer-focused hospitality professional with extensive experience in luxury resort services. Known for providing exceptional guest experiences, strong problem-solving skills, and a keen eye for detail. Adept at working in fast-paced environments while maintaining a high standard of service.

Overview

9
9
years of professional experience

Work History

In-Room Dining Server

Wymara Resort and Villas
04.2016 - Current

• Deliver exceptional in-room dining experiences in a luxury resort setting, ensuring guest satisfaction and personalized service.

• Accurately take and process guest orders, coordinating with kitchen and service staff to ensure timely delivery.

• Maintain in-depth knowledge of menu offerings, dietary restrictions, and special requests to provide tailored recommendations.

• Handle guest inquiries and resolve concerns efficiently to uphold the resort’s high standards of hospitality.

• Collaborate with team members to optimize operations and enhance overall guest experience.

• Ensure compliance with health and safety regulations while maintaining cleanliness and organization of service areas.

Education

Diploma, 2009-2014 -

Clement Howell High School

Skills

  • Strong multitasking
  • Phone etiquette
  • Reservation handling
  • Food safety practices
  • Fine dining etiquette
  • Guest service

Timeline

In-Room Dining Server

Wymara Resort and Villas
04.2016 - Current

Diploma, 2009-2014 -

Clement Howell High School
Ernest Pierre