Summary

Overview

Work History

Education

Skills

Personal Information

Languages

Timeline

ROSELIANA BINTE MOHAMED HUSSEIN

Summary

I have almost 20 years of experience dealing with Ocean Import, Export, Cross Trade and building of Consol boxes.

I am also familiar with the SAP/WMS system after working for close to 3 years in a 3PL environment.

Overview

years of professional experience

Work History

Shipping Coordinator

Halcon Primo Logistics (S) Pte Ltd

07.2021 - Current

Attend to and follow up on customers’ enquiries and requests for Quotation (RFQ) and initiate coordination with Operations Department
Create Work Order and ensure timely execution
Monitor order / delivery schedules and coordinates with vendors, Operations Department, Customers and their Singapore suppliers to ensure on-time delivery
Collate daily, weekly and monthly shipment / order reports to Customer and Management
Ensure timely and accurate invoicing to customers
Verify vendor invoicing to ensure accurate billing to HPL
Plan and prepare stuffing list for Operations Department for every shipment
Prepare import / export shipping documents
Process import / export customs clearance documents
Carry out cargo physical inspection when required
Input and process order delivery status timely and accurately into customer inhouse system (SAP)
Carry out service failure investigation / complaint and ensure corrective and preventive actions are in place
Build customer relationships and manager customers’ expectations through regular correspondence exchange
Involve in ad-hoc duties and projects as and when required to broaden scope and exposure
Relieve the duties of assigned buddy as and when the need arises
Reason for leaving: i am looking for a shift to a position that Better matches my work experience and background
Last Drawn salary: SGD2800.00
Reviewed paperwork to determine priorities and set schedules.
Orchestrated routing by producing accurate shipping documentation and package labels.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Senior Logistics Co-Ordinator

Yang Kee Logistics (S) Pte Ltd

03.2020 - 12.2020

Monitoring of import sea fcl & lcl shipments from receiving of noa till delivery to warehouse
To ensure improbable psa storage, container demurrage & detention charges
Arrange unstuffing of containers
Receiving of items in WMS system.
Generate packing list after Customer has dropped their order. Arranged pick and pack with warehouse.
Coordinate shipment with forwarders or couriers. Preparation of BL draft, commercial invoice, packing list and export permit.
Billing and close shipments.
To assist customers for any enquiry, issues or complaints
Reason for leaving: End of contract
Last Drawn Salary: SGD3000.00
Worked with vendors to schedule daily pickups and weekly deliveries.
Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Monitored and tracked shipments to determine timely delivery and minimize delays.
Reviewed paperwork to determine priorities and set schedules.
Generated end-of-day reports covering shipments, productivity, and financial totals.
Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
Processed required paperwork to expedite handling of shipped and received goods.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Operations Executive

Kuehne & Nagel Logistics

07.2015 - 02.2020

Started off with handling day to day operations in the Ocean Import Key Account team which includes PO follow up with overseas office and local customers, sending of NOA and delivery coordination.
Attend to customer's enquiries. Monitoring and execution of their shipment from Shipper's door up to Customer's door.
Transferred to billing team in October 2017
Billing of shipments, input costings, disputing of washing/container repair charges with hauliers, carriers and service providers
Closing of open files during month end
Reason for leaving: Need to take better care of my family
Last Drawn Salary: SGD3000.00
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Assigned delegates to manage high volume of e-mails and call transfers.
Tended to urgent correspondence to facilitate communication or resolution.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Monitored and tracked shipments to determine timely delivery and minimize delays.
Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
Negotiated shipping contracts and rates to establish budget friendly agreements.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Agent

Expeditors (S) Pte Ltd

09.2008 - 05.2015

Was in the Seafreght Import Team during enrollment
Was tasked to monitor 2 Special Customers from day containers arrived In Singapore until delivery to various locations
Transferred to Seafreight Export department after 2 years
Booking of container space from Carrier, arrange trucking of containers
Buiding consol for LCL shipments and tasked to John Wiley shipments
Reason for leaving: Relocation of residence
Last Drawn Salary: $2800.00
Followed up on customers' inquiries to assess satisfaction with provided solutions.
Handled and promptly resolved customer complaints to maintain professional relationships.
Established strong customer relationships, building recommendations and loyalty.
Processed customer orders quickly and accurately for timely delivery.