Rose Enot
Singapore,Singapore
Summary
I am good with customer care with a consistent can-do attitude. Self-motivated to greet customer, and a knack for creating positive experiences with customers. Excel at resolving customer queries and boosting satisfaction, leading to smoother operations and happier customers.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Customer assistant
Victoria's Secret
Singapore, Singapore
2025.07 - Current
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Stocked shelves regularly for easy access to products by customers.
- Provided good customer service to ensure repeat business.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Assisted customers with product selection to ensure satisfaction.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Adhered strictly to policies and procedures for continued company compliance.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Took appropriate action to remedy customer dissatisfaction and boost loyalty.
Education
NLevels -
Commonwealth Secondary School
Singapore 2021.01 - 2024.10
Skills
- Customer Service
- Brand Promotion
- Hard-working
- Polite and friendly
Languages
Tagalog
Beginner
Affiliations
- I can do press on nail art, it's my pass time hobby.
Timeline
Customer assistant
Victoria's Secret
2025.07 - Current
NLevels -
Commonwealth Secondary School
2021.01 - 2024.10