RONNEY Teo
Summary
As a Housekeeping Team Leader at Raffles Town Club, I spearheaded efforts to elevate guest satisfaction through meticulous service and prompt issue resolution, reducing complaints significantly. My expertise in work inspection and a strong customer service focus empowered me to effectively train new staff, ensuring high-quality standards and safety in all operations.
Overview
4
4
years of professional experience
Work History
House Keeping Team Leader
Raffles Town Club
01.2021 - Current
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Education
Smk Saint Peter
Kuala Penyu(sabah)Skills
- Customer service focus
- Work inspection
- Housekeeping
Timeline
House Keeping Team Leader
Raffles Town Club
01.2021 - Current
Smk Saint Peter
Similar Profiles
Selvakumar MuniandySelvakumar Muniandy
Assistant Stewarding Manager at Raffles Town ClubAssistant Stewarding Manager at Raffles Town Club
Norfianah PeterNorfianah Peter
Gym Coordinator at Raffles Town ClubGym Coordinator at Raffles Town Club
Muhammad Khair Bin Mohamad ShariffMuhammad Khair Bin Mohamad Shariff
Bowling Coordinator, Gym and Towel Counter Staff at Raffles Town ClubBowling Coordinator, Gym and Towel Counter Staff at Raffles Town Club
Lydia Mmbaka LugonzoLydia Mmbaka Lugonzo
House Keeping Team Leader at Movenpick Hotel & Apartments BurdubaiHouse Keeping Team Leader at Movenpick Hotel & Apartments Burdubai
Shameer KhanShameer Khan
House keeping team leader at Copthorne Hotel DubaiHouse keeping team leader at Copthorne Hotel Dubai