RONG SEN, NICHOLAS ANG
Summary
Proven Air Operation and System Expert from the Republic Of Singapore Air Force, adept in SOP development and teamwork. Excelled in risk assessment and vendor relations, significantly enhancing operational safety and efficiency. Demonstrated leadership by grooming a team of 8, fostering collaboration and continuous improvement. Skilled in network maintenance, ensuring optimal system performance.
Overview
21
21
years of professional experience
Work History
Air Operation and System Expert - Flight Warrant
Republic Of Singapore Air Force
Singapore
11.2018 - Current
- Provide guidance and groom 8 subordinates within my team to achieve mission success.
- Support audit procedures to check all procedures, processes, and work standards.
- Recognized, documented, and advised on the removal of hazards as a Unit Infra Building IC.
- Perform risk assessment on buildings and systems project implementation.
- Inspect facilities for adherence to fire, hazard, and safety guidance.
- Inspect and coordinate with vendors on the preventive maintenance of fire safety equipment for buildings and server rooms.
- Establish, maintain, and review Standard Operating Procedures (SOPs) to build current work processes.
- Escort inspectors and answer questions about facility operations.
- Coordinate, conduct, and review emergency.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assist in Finance in terms of Unit Expenses and tracking.
- Overseas Exercise Experiences in Log Warrant in Exercise Falcon Shield 14, Exercise Wallaby in 2019, 2022.
- Overseas Exercise Experiences in Detachment C2 Warrant in Exercises Wallaby in 2023
Air Operation and System Expert (AOSX)
Republic Of Singapore Air Force
Singapore
01.2006 - 10.2018
- Managed and maintained a suite of systems for the continuity of the operation.
- Coordinated with system managers, DSTA, and Mac agency on system schedule, project development process, and results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed a team of 8 subordinates, overseeing their individual process in term of training and personal development on their growth of subordinates.
- Identified issues, analyzed information, and provided solutions to problems.
- Prepared a variety of different written communications reports and standard operating procedures (SOP) to ensure smooth operations.
- Collaborated with vendors to select and install SolarWinds to optimize network performance and uptime.
- Recommend options for disaster recovery, remote access, network appliances, servers, and directory services security.
- Monitored network capacity and performance to diagnose and resolve complex network/system problems.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Monitor data transfer and system health status through remote clients.
- Finance tracking for the current unit in terms of vote and allocation expenditure.
- Managed current office building and infrastructure maintenance work by meeting with vendors and overseeing work progress.
Hush Puppies Store Supervisor (Part-Timer)
Hush Puppies
Singapore
01.2003 - 12.2005
- Supervised daily operations by directing customer service, inventory, and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Education
High School Diploma -
NANYANG POLYTECHNIC-Electronic, Computer & Comms
Yio Chu Kang03.2006
Skills
- Teamwork and Collaboration
- System Scheduler, Analysis and Coordinator
- Vendor Relations
- Risk Assessment
- SOP Development
- Hazard Prevention Assessment
- Network Maintenance and Repair
- Manpower manning of work schedule
- A disaster recovery plan adheres to SOP and Standard Requirement
- OSHA Regulations
Timeline
Air Operation and System Expert - Flight Warrant
Republic Of Singapore Air Force
11.2018 - Current
Air Operation and System Expert (AOSX)
Republic Of Singapore Air Force
01.2006 - 10.2018
Hush Puppies Store Supervisor (Part-Timer)
Hush Puppies
01.2003 - 12.2005
High School Diploma -
NANYANG POLYTECHNIC-Electronic, Computer & Comms