Team Leadership
Rom Ret
Summary
Accomplished Manager at DKSH with a proven track record in operations management and team leadership. Expert in driving process improvements and strategic planning, leading to significant cost savings and enhanced operational efficiency. Skilled in problem-solving and performance management, fostering innovation and high employee morale. Demonstrates strong analytical abilities and computer skills, ensuring data security and operational excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager, Branch Operations
DKSH
02.2017 - Current
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
Bachelor of Science - Information Technology
UME University
Sihanouk Ville 04.2001 -
Skills
Operations Management
Strategic Planning
Performance Management
Problem-solving aptitude
Computer Skills
Key Performance Indicators
Analytical Skills
Managing Operations and Efficiency
Process Improvement
Timeline
Manager, Branch Operations
DKSH
02.2017 - Current
Bachelor of Science - Information Technology
UME University
04.2001 -
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