Hi, I’m
Rojel Kenneth Bunayog
Overview
9
years of professional experience
Work History
AMAZON PHILIPPINES
CONTACT RESOLUTION SPECIALIST
06.2021 - Current
MICROSOURCING
CHART RETRIEVAL SPECIALIST
09.2020 - 05.2021
TASKUS
CUSTOMER SUPPORT SPECIALIST
01.2020 - 04.2021
HCL, PHILIPPINES
SR. CUSTOMER SUPPORT EXECUTIVE/SME
07.2018 - 01.2020
Philam Life
LICENSED FINANCIAL ADVISOR
03.2018 - 01.2019
Accenture
HEALTH MANAGEMENT ASSOCIATE
01.2016 - 04.2018
Convergys
SALES ASSOCIATE II
05.2014 - 01.2016
Education
POLYTECHNIC UNIVERSITY OF THE PHILIPPINESSta. Mesa Manila, Philippines
MBA from Specialized in Human Resource Management
12.2019
BUKIDNON STATE UNIVERSTIYMalaybalay, Bukidnon
Teaching Certificate from Major in TLE
03.2014
BUKIDNON STATE UNIVERSITYMalaybalay, Bukidnon
Bachelor of Science from Business Administration
03.2011
Skills
- Ability to Be Flexible
- Ethical Standards
- Problem Resolution
- Personnel Management
- Customer Care
- Performance Strategies
- Teamwork Skills
- Peer Counseling
- Behavior Redirection
- Behavior Management Techniques
- Mental Health Support
- Decision-Making
- Active Listening
- Analytical and Critical Thinking
- Process Improvement
Accomplishments
Certified Lean Six Sigma Green Belt Certified Lean Six Sigma Yellow Belt Certified Lean Six Sigma White Belt Lean Six Sigma Foundations
Multinational Communication in the Workplace
Process Improvement Foundations Operation Excellence
Become a Social Media Ads Specialist Mastering Self-Motivation
Life Coaching Certification
Personal Development Certification I
Psychology Certification
Timeline
CONTACT RESOLUTION SPECIALIST
AMAZON PHILIPPINES
06.2021 - Current
CHART RETRIEVAL SPECIALIST
MICROSOURCING
09.2020 - 05.2021
CUSTOMER SUPPORT SPECIALIST
TASKUS
01.2020 - 04.2021
SR. CUSTOMER SUPPORT EXECUTIVE/SME
HCL, PHILIPPINES
07.2018 - 01.2020
LICENSED FINANCIAL ADVISOR
Philam Life
03.2018 - 01.2019
HEALTH MANAGEMENT ASSOCIATE
Accenture
01.2016 - 04.2018
SALES ASSOCIATE II
Convergys
05.2014 - 01.2016
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
MBA from Specialized in Human Resource Management
BUKIDNON STATE UNIVERSTIY
Teaching Certificate from Major in TLE
BUKIDNON STATE UNIVERSITY
Bachelor of Science from Business Administration
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