Rohan Fathima Maruwa
Student
Summary
My name is Rohan Fathima Maruwa.
I am currently a Higher Nitec Business Administration student at ITE College Central
Before that, I was in Outram Secondary School, where I studied from 2021 to 2024 and graduated with N level.
In ITE, I am involved in the Library Club CCA where i am an Office Bearer. I took part in YWLC which is a mentorship programme for women, MEC which is a Makers' Enterprise Challenge where we DIY products and develop our own brand. I have also signed up for NYAA Gold so I do a lot of volunteering to achieve that.
In secondary school, I was apart of the Entrepreneurship Club where I ran a small cafe in my school, I was also a financial leader. I got the MOE Good Progress Award for all 4 years I studied there.
I currently do not have a part time job but previously I worked as a buffet server, warehouse packer, casher and an usher.
My mobile number is 97825886, and my email address is rohanmaruwa20@gmail.com,
I am looking for an Internship role in Business Administration, HR, Finance, or General Administration.
Overview
1
1
year of professional experience
Work History
Event Usher
Singapore GP
10.2025 - 10.2025
- Provided information and directions to attendees, enhancing overall event experience.
- Monitored crowd flow to maintain safety and comfort during events.
- Responded promptly to guest inquiries, demonstrating strong customer service skills.
- Conducted pre-event checks on seating and facility readiness for optimal operations.
- Managed ticket verification processes, ensuring compliance with event protocols.
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
- Received consistent positive feedback from supervisors for exemplary performance in ushering duties.
- Developed strong communication skills through regular interaction with attendees, colleagues, and management staff at events.
- Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
Warehouse Packer
Shopee Warehouse
07.2025 - 07.2025
- Packaged products efficiently for shipment, ensuring accuracy and adherence to company standards.
- Operated packing machinery and tools to streamline warehouse operations.
- Collaborated with team members to meet daily packing targets consistently.
- Adapted quickly to changing demands in fast-paced warehouse environment.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Cashier
Green Party
06.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining clean and organized checkout areas.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Handled cash, credit, and digital payments accurately to ensure smooth operations.
- Managed inventory levels by restocking items as needed on the sales floor.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Buffet Server
Recruit Now
10.2024 - 01.2025
- Provided excellent customer service by promptly addressing guest needs and requests.
- Assisted in setting up and replenishing buffet stations to ensure optimal presentation and availability.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate timely food delivery and accurate dish descriptions.
- Supported event staff during large gatherings, facilitating smooth operations under high-pressure conditions.
- Adapted quickly to changing environments, maintaining efficiency during peak service hours.
- Addressed guest inquiries and concerns promptly, fostering a positive dining atmosphere.
- Quickly addressed any spills or accidents on the buffet floor, maintaining a safe environment for all patrons.
- Enhanced customer satisfaction by providing attentive and efficient service during busy buffet hours.
- Recognized by supervisors for consistently exceeding performance expectations as a Buffet Server team member.
Education
No Degree - Business Administration
ITE CENTRAL
Ang Mo Kio01-2028
Skills
- Time management abilities
- Inventory management
- Continuous improvement
- Facility cleaning
- Payment processing
- Positive attitude
- Workload management
- Complaint handling
- Conflict resolution
- Crowd control
- Product knowledge
- Task prioritization
- Team building
- Crowd management
- Cash handling
- Customer engagement
- Effective communication
- Adaptability and flexibility
- Organizational skills
- Multitasking
- Problem-solving abilities
- Customer service
Timeline
Event Usher
Singapore GP
10.2025 - 10.2025
Warehouse Packer
Shopee Warehouse
07.2025 - 07.2025
Cashier
Green Party
06.2025 - 07.2025
Buffet Server
Recruit Now
10.2024 - 01.2025
No Degree - Business Administration
ITE CENTRAL