Rohan Kapoor
Restaurant Manager
Hayes
Summary
Motivated and customer-focused hospitality professional with over two years of experience as a Restaurant Manager at Braseiro, one of Singapore’s most popular French steakhouses known for its signature steak with unlimited fries and salad. Currently pursuing a Master’s in Banking and Finance at the University of the West of Scotland, London. Proven expertise in team leadership, operations management, customer service, and social media engagement. Holds a valid UK student visa permitting part-time work. Brings a positive attitude, strong work ethic, and hands-on experience to deliver exceptional service and support team success.
Available for a trial shift at any time.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Restaurant Manager
Braseiro Private Limited Singapore
06.2023 - 08.2025
- Managed daily operations to boost team efficiency and ensure high customer satisfaction in a fast-paced, high-volume setting.
- Handled reservation calls and managed table assignments using the InLine system to optimize seating and reduce wait times.
- Resolved customer issues promptly, leading to increased positive reviews and repeat business.
- Led team briefings and weekend planning to ensure smooth and consistent service.
- Conducted weekly staff meetings and collaborated on monthly promotional campaigns.
- Managed social media accounts, posting daily stories and creative weekly reels to boost online engagement.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
BBA - Bachelor of Commerce
University of Rajasthan
Prince College Chomu, Jaipur11.2022
Skills
- Team Leadership
- Budget Management
- Staff Training
- Sales Strategy
- Social Media Marketing
- Team management
- Inventory control and record keeping
Timeline
Restaurant Manager
Braseiro Private Limited Singapore
06.2023 - 08.2025
BBA - Bachelor of Commerce
University of Rajasthan
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