Rohaizah Rahim
Summary
Dedicated Senior Care Staff at St Luke Eldercare, skilled in compassionate caregiving and meticulous medical record-keeping. Enhanced resident well-being through personalized care plans and proactive health monitoring, significantly reducing hospital readmissions. Known for exceptional attention to detail and fostering social interactions, ensuring a dignified and engaging environment for all residents.
Overview
28
28
years of professional experience
Work History
Senior Care Staff
St Luke Eldercare
Ayer Rajah
09.2019 - 08.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Administered medications and monitored health conditions for optimal resident care.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Trained new staff on best practices for elder care and safety protocols.
- Maintained accurate documentation of resident progress and incidents as required by regulations.
- Facilitated recreational activities to enhance social interaction among residents.
- Responded promptly to resident needs and concerns, promoting high-quality service delivery.
- Facilitated social interactions among residents by organizing group activities and events that encouraged camaraderie and mental stimulation.
- Promoted patient independence through encouragement of self-care techniques and skill-building exercises.
- Managed patient documentation meticulously, ensuring accuracy and confidentiality in all record-keeping processes.
- Reduced hospital readmissions with diligent monitoring of seniors'' conditions and proactive intervention when necessary.
- Monitored vital signs regularly, reporting any abnormalities or concerns to medical professionals promptly.
Administrative Cum Cafe Assistant
Lakeside Family Center
Yung Ho Road
01.2016 - 08.2019
- Provided exceptional customer service, ensuring positive experiences for all visitors.
- Assisted in daily cafe operations, maintaining cleanliness and organization of workspace.
- Collaborated with team members to optimize workflow during peak hours.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Implemented efficient cash handling processes, enhancing transaction accuracy.
- Developed menu item suggestions based on customer feedback to improve offerings.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Fabrication Specialist
Hewlett-Packard Company
Dover Road
06.1993 - 10.2000
- Operated advanced fabrication machinery to produce high-quality components efficiently.
- Collaborated with engineering teams to refine product designs and improve manufacturability.
- Ensured compliance with safety protocols while maintaining a clean and organized work environment.
- Trained junior staff on fabrication techniques and equipment operation, enhancing team productivity.
- Conducted quality control inspections to ensure adherence to specifications and standards.
- Improved workplace safety by conducting regular equipment inspections, maintaining a clean work environment, and promoting safe practices among colleagues.
- Implemented standard operating procedures for fabrication tasks that resulted in consistent performance across multiple shifts.
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
Education
No Degree -
Basic Elementary School
Pandan Primary School01-1986
Skills
- Compassionate caregiving
- Bathing assistance
- Housekeeping tasks
- Dressing assistance
- Dementia care
- Social interaction
- Medical record-keeping
- Activity planning
- Fall prevention
- Vital signs monitoring
- Toileting assistance
- Time management
- Attention to detail
- Fast learner
- Attentive to people
- Active listening
- Patient confidentiality
- Housekeeping
- Documentation and recordkeeping
- Medical chart documentation
Timeline
Senior Care Staff
St Luke Eldercare
09.2019 - 08.2021
Administrative Cum Cafe Assistant
Lakeside Family Center
01.2016 - 08.2019
Fabrication Specialist
Hewlett-Packard Company
06.1993 - 10.2000
No Degree -
Basic Elementary School
Baking and Gardening
love to bake for my family and friends. My recent baking favorite is Sourdough anything with natural yeast! Had recently joined for gardening course and now I am so in love with gardening particularly edible plant which i have grown quiet successfully in my small corridors. I also love to grow microgreens at home as part of our family healthy staple.