HikCentral Professional
Roel Jr Calzada
Pre-sales Engineer
Summary
Detail-oriented Assistant Manager with extensive experience in security systems and project execution. Skilled in technical assessments, system design, and client coordination, ensuring timely delivery and customer satisfaction across various projects.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Assistant Manager, Surveillance and Door Access
Adventus Singapore Pte Ltd
05.2023 - Current
- Handle day-to-day operational activities and ensure smooth project execution.
- Support presales activities including site assessments, proposal preparation, technical discussions, and solution recommendations.
- Prepare system designs, layouts, and technical specifications for CCTV, Door Access, Intercom, and related ELV systems.
- Conduct site inspections to verify project requirements, installation readiness, and technical conditions.
- Manage projects from planning to completion, ensuring works are carried out according to schedule, quality, and customer requirements.
- Coordinate with clients, subcontractors, suppliers, and internal teams for project implementation and progress updates.
- Perform troubleshooting, servicing, preventive maintenance, and corrective maintenance for security systems.
- Prepare project documentation, reports, testing records, and handover documents.
- Ensure compliance with safety requirements, company standards, and customer specifications.
Technical Engineer
Pedro Investigation & Security Services
02.2020 - 05.2023
- Installation, set-up, testing, training and commissioning of CCTV/
Security Systems and other product provided with the company. - Conduct preventive maintenance for systems and devices.
- Attend fault call services onsite and do troubleshooting and repair.
- Perform on-site inspection , design and coordinate with the
System Engineer for cost estimate. - Assisting customers through online and phone support with their
concern regarding to our system. - Assisting Sales Team on their product demo, system proposals
and system design. - Coordinate with project manager, technical admin, sub-contractor
and installers to ensure on-time delivery of project and services.
Technical Field Engineer
Circuit Solutions Inc.
10.2012 - 04.2019
- Carry out onsite servicing, troubleshooting, and repair of CCTV, Door Access, Intercom, Alarm, and other ELV systems.
- Resolved service calls, technical issues, and system breakdowns efficiently to minimize downtime.
- Perform preventive maintenance and corrective maintenance for installed systems.
- Conduct system testing, commissioning, and verification after servicing or installation works.
- Provide online and onsite technical support to customers and internal teams.
- Replace defective devices, perform firmware updates, and ensure systems are restored to normal operation.
- Compiled detailed service and maintenance reports, along with technical documentation to support ongoing system management.
- Coordinate with customers regarding maintenance schedules, servicing updates, and technical recommendations.
- Assisted project teams during installation, testing, and handover activities.
- Executed site inspections and evaluated system conditions to provide targeted repair and upgrade recommendations.
- Ensure all servicing works comply with safety standards and customer requirements.
- Escalate major technical issues and coordinate with suppliers or manufacturers when necessary.
Education
Associate of Science - Computer Technology
Datamex Institute of Computer Technology
Philippines 04.2001 -
Skills
Knowledge in CCTV, Door Access, Intercom, and ELV/Security Systems Experience in project management and coordination Ability to read and understand technical drawings and system schematics Good troubleshooting and problem-solving skills Strong communication and coordination abilities Able to work independently and manage multiple projects simultaneously Familiar with commissioning, maintenance, and servicing procedures Proficient in Microsoft Office and related software tools
CCTV system installation
Door access control
Intercom systems
Security system integration
Software
ZK Teco
Certification
Workplace Safety and Health Management in Construction Industry - 3
Timeline
Workplace Safety and Health Management in Construction Industry - 3
05-2025
Assistant Manager, Surveillance and Door Access
Adventus Singapore Pte Ltd
05.2023 - Current
Technical Engineer
Pedro Investigation & Security Services
02.2020 - 05.2023
Technical Field Engineer
Circuit Solutions Inc.
10.2012 - 04.2019
Associate of Science - Computer Technology
Datamex Institute of Computer Technology
04.2001 -