Rodrigo Pilueta
Summary
Proven track record of excellence in driving and customer service, demonstrated during tenure with Saudi. Achieved high levels of satisfaction and safety by leveraging skills in GPS route planning and vehicle maintenance, alongside a strong work ethic and adaptability. Consistently enhanced client experiences, resulting in repeat business and referrals.
Overview
10
10
years of professional experience
Work History
Family Driver
Saudi
Saudi Arabia
05.2020 - 06.2023
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Operated party vehicles, buses and town cars.
- Provided personalized service by accommodating individual preferences in climate control, music selection, or other aspects of the driving experience.
- Enhanced family safety by maintaining the vehicle in pristine condition and conducting regular inspections.
- Managed unexpected situations, adapting driving routes to accommodate changes in plans or traffic conditions.
- Coordinated with other household staff members to ensure seamless integration of services and support for the family''s daily routines.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Remained calm and poised in emergent situations.
Food Delivery Driver
Company
Philippines
03.2013 - 04.2017
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Communicated proactively with management about potential issues or delays in delivery times.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
Education
High School Graduate -
St Marks Statute
Casimiro Village Las Piñas Skills
- Strong Work Ethic
- Safe Driving
- Punctuality
- Child Safety
- Clean Driving Record
- Vehicle Maintenance
- Fuel Efficiency
- Elderly assistance
- Cleaning and sanitation
- Safety awareness
- Maintenance
- Fare collection
- Adaptable nature
- Safety Regulations
- Safety-focused
- GPS and route planning
Timeline
Family Driver
Saudi
05.2020 - 06.2023
Food Delivery Driver
Company
03.2013 - 04.2017
High School Graduate -
St Marks Statute