Rochelle Ordonez
Summary
Experienced with supervising pit operations and leading teams to ensure safety and efficiency. Utilizes strong leadership skills and effective communication to resolve conflicts and maintain smooth operations. Track record of ensuring compliance with safety standards and optimizing team performance.
Overview
24
24
years of professional experience
Work History
Senior Pit Supervisor
Resorts World Sentosa Singapore
11.2009 - Current
Responsible for overseeing the operations of assigned table games to ensure compliance with the company policies, gaming regulations and customer service standards.
Supervise strict compliance to Singapore Gaming Regulatory Authority directives.
Conduct Training for Excellent Customer Service experience as part of the resort's campaign.
Monitors game integrity and ensures a safe, fair and enjoyable gaming environment for all the guests.
Pit Supervisor
Poipet Resort and Casino
10.2006 - 10.2009
Pit Supervisor
Subic Diamond Casino
03.2005 - 09.2006
Inspector
Tropicana Resort and Casino
08.2004 - 02.2005
Dealer/ Casino Secretary
Star Cruises Pte. Ltd
09.2001 - 08.2004
Education
Bachelor of Arts - Mass Communication
San Sebastian College-Recoletos
Philippines03-1996
Timeline
Senior Pit Supervisor
Resorts World Sentosa Singapore
11.2009 - Current
Pit Supervisor
Poipet Resort and Casino
10.2006 - 10.2009
Pit Supervisor
Subic Diamond Casino
03.2005 - 09.2006
Inspector
Tropicana Resort and Casino
08.2004 - 02.2005
Dealer/ Casino Secretary
Star Cruises Pte. Ltd
09.2001 - 08.2004
Bachelor of Arts - Mass Communication
San Sebastian College-Recoletos
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