Robin Ang

• Conducted research for various projects, leading to well-informed decisions and successful outcomes.
• Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Analyzed problems and worked with teams to develop solutions.

I enhanced system functionality through routine maintenance and troubleshooting tasks, ensuring smooth operations. Collaborating with team members and leveraging strong organizational skills, I consistently achieved timely project completion. By conducting regular preventative maintenance, I minimized equipment downtime and identified potential issues before escalation, thus optimizing system efficiency. Additionally, I played a key role in the installation, configuration, and testing of new hardware components, contributing to improved overall system performance. Promptly responding to service requests and offering thorough explanations upon job completion, I heightened customer satisfaction levels. Continuously seeking to expand my technical expertise, I actively pursued professional development opportunities, including attending relevant workshops and trainings.