Inspected incoming and outgoing materials for accuracy and quality.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Quality Control
K S Car Shop
01.2005 - 01.2007
Implemented new quality assurance and customer service standards.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Quality Asst.Engineer
BMW India Pvt Ltd
01.2007 - Current
Trained new quality control inspectors in company-specific inspection techniques and standards, ensuring consistent adherence to protocols across the team.
Acted as a liaison between production and engineering departments, fostering open communication channels for collaborative problem-solving efforts.
Reduced assembly errors by implementing strict inspection procedures and conducting regular audits of workstations.
Enhanced product quality by meticulously inspecting assembled components and identifying defects.
Developed customized inspection checklists tailored to specific products or components, ensuring accurate assessments of conformance with specifications.
Provided valuable input during process development meetings based on insights gained through routine inspection tasks, driving innovation within the organization.
Supported the development and implementation of corrective action plans by providing expert recommendations based on findings from thorough inspections.
Streamlined the assembly process for improved efficiency by consistently providing thorough feedback to production teams.
Increased overall productivity by promptly addressing quality concerns and providing actionable feedback for corrective measures.
Contributed to cost savings initiatives by identifying opportunities for reducing waste without compromising product quality during inspections.
Education
Diploma - Mechanical Engineering
Aarthi Polytechnic College
Tiruchengode
03-2003
Skills
Documentation review
ISO standards
Technical reporting
Geometric dimensioning
Defect identification
Visual inspections
Inspection documentation
Quality processes
Inspection protocols
Inspection procedures
Audit coordination
Color matching
Accomplishments
Successfully completed as a Launch Trainer for 7-Series model in over Head Department,learnt the process in Thailand Plant and made the setup of exact launch of 7-series model successfully in BMW Plant Chennai.