Rizwan Bin Mahmood
Pasir Ris
Summary
A motivated and independent individual, graduated from Institute of Technical Education with a NITEC in Precision Engineering (Machining). Accustomed in delivering a good customer service and interacting with customers. Willing to perform all work conscientiously, well organized in all duties responsibly and communicates appropriately with customers where required. Prior to 9 years of Food and Beverages experience up to date, 2 years in CNC machining and 4 years of experience in Audio field as a freelance. Been doing staging, lighting and audio visual technician since 2012. Willing to face challenges in any new working environment and are open to new atmosphere in building a career. I have also worked as a freelance technical crew doing logistics, system set-ups and console operations for various audio visual rental companies and entertainment venues doing convention/trade shows, awards shows, theatre/musicals and concerts from 2013 till present.
Sociable and passionate - ability to face challenges using positive attitude and practice self-discipline. Poised and competent in being efficient and productive to achieve a work-done satisfaction.
During leisure times, enjoys sports such as skateboarding, cycling and fishing. Besides sports, spending quality time with the loved ones is vital too.
To learn and gain more knowledge and experience in the media/entertainment industry, particularly in the area of audio engineering through sharing of skills, technical expertise and up-to-date technological advancements. Also, I aspire to be part of or lead one of the leading team in the industry in the future.
Technical management professional with a strong focus on operational efficiency and project success. Extensive experience in managing cross-functional teams and implementing technology solutions. Skilled in strategic planning and effective problem-solving. Committed to driving impactful results in diverse environments.
Knowledgeable with robust background in technical management, focusing on streamlining operations and driving project success. Proven ability to manage cross-functional teams and deliver impactful technology solutions. Demonstrated expertise in strategic planning and problem-solving.
Overview
25
25
years of professional experience
Work History
Production Technical Manager
LYRA SOLUTIONS SG
07.2022 - Current
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.
- Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
- Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Collaborated with event planners to design custom AV solutions tailored to unique client needs.
- Led cross-functional teams in executing large-scale events with multiple simultaneous presentations, ensuring seamless transitions between segments.
- Implemented quality control measures to guarantee professional-grade audio-visual experiences for clients.
- Finished projects up to 1 months ahead of schedule.
Audio Tech
Esplanade Theaters
09.2015 - Current
- Operated and maintained audio recording equipment, executing troubleshooting for broadcasts.
- Enhanced sound quality by integrating various sound effects into recordings.
- Collaborated with producers and performers to achieve desired audio outcomes for productions.
Staging Tech, Audio Tech
BASE Production @ SANDS Theatre (casual)
08.2015 - Current
- Achieved daily earnings ranging from $140 to $180.
- Demonstrated self-motivation and strong personal responsibility.
- Excelled in fast-paced environments, adapting to dynamic challenges.
- Collaborated effectively within teams while also performing independently.
AV Tech
Suntec City Convention
02.2015 - Current
- Set up and managed AV equipment for conferences and company events.
- Liaised with clients for pre-event planning and execution.
- Operated AV systems throughout events to ensure seamless presentations.
Staging, Lighting
Singapore Repertory Theater (Freelance)
10.2012 - Current
- Configured staging and lighting setups in response to event updates.
- Executed adjustments for both staging and lighting in alignment with event requirements.
Lighting Tech, Rigging, Audio Specialist
Marina Bay Sands MICE
12.2012 - 05.2022
- Configured AV and lighting equipment for weddings, conferences, festivals, and concerts.
- Handled audio patching, system tuning, and desk operation for various events.
- Operated AV systems throughout events to ensure seamless execution.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Negotiated with suppliers to reduce material costs, improving profit margins.
Audio Tech
Millian (Club)
01.2015 - 05.2017
- Delivered high-quality audio content by expertly editing, mixing, and mastering tracks to meet client specifications.
- Collaborated with producers and directors to maintain alignment of creative vision during production.
- Set up and tested equipment before events, broadcasts, and recordings to ensure optimal performance.
- Improved audio quality through precise mixing and mastering for diverse projects.
Staging Head Tech
Metropolitan Production
06.2015 - 08.2015
- Executed comprehensive staging duties for shows, including pre-show and post-show preparations.
- Demonstrated quick learning and adaptability in dynamic environments.
- Displayed professionalism, respect, and a collaborative spirit with team members.
- Supported daily operations through efficient teamwork and productivity.
- Maintained flexible availability for night, weekend, and holiday shifts.
- Managed time effectively to ensure timely completion of all tasks.
- Ensured meticulous attention to detail in all assignments.
- Applied critical thinking skills to analyze problems, assess solutions, and make informed decisions.
Full-Time Machine Operator
Anson Industries Technologies Pte Ltd
11.2012 - 04.2015
- Operated CNC machine to produce parts per specifications.
- Conducted quality assurance checks on all processed parts.
- Revised second-processed parts to comply with required standards.
- Inspected machining tools and parts daily to ensure optimal performance.
- Assisted Supervisor and Senior Technicians with various operational tasks.
- Maintained cleanliness and performed regular maintenance on machines before and after shifts.
Full-Time Shift-Manager
Gloria Jean’s Coffee
09.2007 - 05.2009
- Greet walk-in customers daily with a warm and friendly demeanor.
- Deliver efficient customer service for product inquiries and assistance.
- Prepare and serve coffee with exceptional attitude each day.
- Maintain cleanliness and organization of store environment.
- Assist with managerial duties to support overall operations.
- Conduct weekly and monthly inventory stock checks.
- Manage cash transactions, purchase returns, exchanges, and enforce store policies.
Forklift driver/Cargo handler
Dan Hewcel Pte Ltd. (Sub-contract w/SATS)
06.2006 - 09.2007
- Verified invoices for exportable goods to ensure accuracy.
- Palletized goods according to flight specifications for efficient shipping.
- Prepared export goods for shipment, ensuring compliance with regulations.
- Closed accounts for shipped goods to maintain accurate records.
Part-time Banquet Waiter, Pick-up and House-men
Meritus Mandarin Hotel
02.2000 - 06.2006
- Provided exceptional service with course-by-course dish presentation.
- Cleared tables for events, including weddings and high-tea receptions, following weekly plans.
- Ensured cleanliness standards met through diligent housekeeping practices.
- Sought full-time employment opportunities to advance career goals.
Education
Some College (No Degree) - Precision Engineering (Machining)
ITE Ang Mo Kio
SINGAPORESome College (No Degree) - N LEVEL
Bedok View Secondary School
SingaporeSkills
- Interpersonal and communication skills
- Work ethic
- Quick learner
- Team collaboration
- Friendly demeanor
- Responsibility
- Self-motivation
- Basic computer proficiency
- Personal effectiveness certification
- Problem solving and decision making
- Workplace safety expertise
- Initiative and enterprise skills
- Certified service professional
- MEWP license holder
- Work at height license holder
- Forklift licensed driver
National Service
- August 2004 – August 2006, Singapore Armed Forces
- Completed Full-Time National Service 2 years as Supply Assistant
- Course Attended:
- 120mm Mortar Operator Course
- Infantry Advanced Continuation Training Course
- Rank: Private
Timeline
Production Technical Manager
LYRA SOLUTIONS SG
07.2022 - Current
Audio Tech
Esplanade Theaters
09.2015 - Current
Staging Tech, Audio Tech
BASE Production @ SANDS Theatre (casual)
08.2015 - Current
Staging Head Tech
Metropolitan Production
06.2015 - 08.2015
AV Tech
Suntec City Convention
02.2015 - Current
Audio Tech
Millian (Club)
01.2015 - 05.2017
Lighting Tech, Rigging, Audio Specialist
Marina Bay Sands MICE
12.2012 - 05.2022
Full-Time Machine Operator
Anson Industries Technologies Pte Ltd
11.2012 - 04.2015
Staging, Lighting
Singapore Repertory Theater (Freelance)
10.2012 - Current
Full-Time Shift-Manager
Gloria Jean’s Coffee
09.2007 - 05.2009
Forklift driver/Cargo handler
Dan Hewcel Pte Ltd. (Sub-contract w/SATS)
06.2006 - 09.2007
Part-time Banquet Waiter, Pick-up and House-men
Meritus Mandarin Hotel
02.2000 - 06.2006
Some College (No Degree) - Precision Engineering (Machining)
ITE Ang Mo Kio
Some College (No Degree) - N LEVEL
Bedok View Secondary School
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