Ritu Tiwary

• Worked strategically with Business Units and provided day to day HR Support
• Resolved complex HR issues and worked with Department managers to communicate and train on HR policies
• Oversaw employee experience related to onboarding, offboarding (exit) formalities
• Prepared payment sheet based on project provisions/ requirement for employee travelling onsite and oversaw income & allowances calculation
• Carried out responsibilities in functional areas: employee relations, employee development, performance management, onboarding, policy implementation, special projects
• Worked with HRIS Support team, prepared and analyzed key employee data and audited HR systems on regular basis to ensure information accuracy and consistency
• Stayed up to date with changes in employment law and rules/regulations
• Worked on initiatives like Great Place to work & social media marketing and lead Diversity, Equity and Inclusion (DE&I) initiatives for Fluor India
• Managed all employee concerns efficiently & took initiatives around employee engagement and employee relations in line with Fluor Global policies
• Supported Global mobility for Fluor and took end to end ownership of International/ Domestic Relocations, Assignments, Localizations & Immigrations across BUs and regions/geographies

Achievements at Fluor

• Was nominated as the SPOC & First level Escalation Point for all Mobility queries
• As Mobility Lead, single-handedly liaised with mobility partners / vendors like Fragomen, Vialto Partners, Weichert Workforce
• Was best known for working collaboratively across teams / cross-functional department like Finance, IT, Engineering, IT, etc
• And shared services functions such as Compensation, Recruitment.

• Managed onboarding & Induction for new joiners and supported employees in HR related procedures
• Assisted with audits related to payroll and other HR activities
• Verify timekeeping information for accurate payroll processing; verify on-time submission of payroll taxes
• Monitor integrity of input into ADP (Payroll Vendor)
• Prepared Standard Operating Procedures (SOP) and worked on process improvement initiatives
• Performed daily activities along with the other duties assigned by the HR Director / CHRO
• Monitored common HR inboxes and respond to or route inquiries to the appropriate person
• Ensured follow up on all questions and ensured issue resolution
• Responsible for adding new benefits and pension content

Achievements at Rio Tinto

• Prepared knowledge article (one page document on policies - FAQ's; introduced policies like disaster management, well-being allowance, benefits)
• Ensured seamless onboarding formalities for new joiners virtually during pandemic
• Supported New Wage Code implementation by the Govt of India for all Rio India employees
• Improved payroll processes by deploying a process of checking the bank success report to ensure payments were processed correctly
• Also ensured error free payroll processing during pandemic.

• Handled employee relations, HRBP for technology, Gallup Q12 Surveys, Employee Satisfaction Polls
• Managed and coached leaders on employee relations topics
• Conducted investigations into workplace complaints as and when required
• Prepared and presented Monthly Dashboard Reviews / presentations with Business & HR Leaders
• Employee engagement activities - Coffee Connect, Project Connect, Skip-Level meetings, Townhall
• Managed performance appraisal for Tech BU and developed succession plans and promotion paths
• Scheduled and conduct New Hire Orientation Sessions and oversaw onboarding process for new employees
• Worked with external vendor on designing T&D opportunities – skill development, external courses

Achievements at Legato

• Handled 2 branches and setup a new office in Hyderabad wherein established HR process from scratch
• Managed employee lifecycle for 4000 employees and handled onboarding process for 300-new hires
• Got GEM Award for smooth transition of HR processes from Bangalore to Hyderabad
• Resolved issues relating to Legato hiring at large scale without proprietary onboarding systems in place
• Was nominated as HR representative in POSH (Prevention of Sexual Harassment) committee.

• Monitored and supported team to attain their self- development
• Supported additional learning program administration activities as needed
• Was key member of HR Shared Services team and performed variety of HR functions that supported HR department, Business and company growth
• Curated automation of various HR processes at Moody's
• Worked on enhancement project to generate letters through SAP Workwise
• Worked on Implementation and enhancement of new SuccessFactors tool - SAP Fiori

Achievements at Moody's

• Received SPOT Award for successfully transitioning HR processes from Hong Kong to India
• Prepared first-time process documents and articles for employee reference
• Successfully established HR Connect team for Moody's in India
• Successfully implemented onboarding/offboarding process for Moody's Shared Services in India

• Handled HR processes for Bangalore and Gurgaon locations and used HRIS -, 4.7/5, Infinium, Navigator
• Worked closely with SMEs [Subject Matter Experts] and Implementation Team for system implementation and took continuous process improvement initiatives in areas of recruitment, onboarding
• Empowered managers and employees on revised HR processes and policies
• Worked with different team / stakeholders for designing and implementing ‘Unplugged Clubs' as part of employee engagement

Achievements at NTT Data

• Was the HR Stakeholder in Mergers & Acquisition (M&A) and new entity incorporation
• Worked with BCG (Boston Consulting Group) team for acquisition restructuring of various group of companies – NTT Data and Keane, NTT Data and IntelliGroup, NTT DATA and Vertex
• Maintained HRIS at NTT Database Management – formulated HR policy while integration between Keane and NTT Updating Trackers and maintaining MIS Reports
• Prepared SOPs (Standing operating procedure) around HR processes as part of Change Management.