Ritchel Sico
DOMESTIC HELPER
Summary
Dynamic professional with a proven track record in customer service and sales, notably at EXPRESSIONS/ NATIONAL BOOK STORE. Excelled in building customer relationships and surpassing sales targets through expert product knowledge and suggestive selling. Skilled in equipment operations and childcare, demonstrating exceptional multitasking abilities and a commitment to excellence. Achieved consistent customer satisfaction by providing efficient, friendly service and maintaining a welcoming environment.
Overview
22
22
years of professional experience
Work History
Sales Associate
EXPRESSIONS/ NATIONAL BOOK STORE
11.2007 - 05.2008
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Line Operator
International Wiring System
04.2005 - 10.2005
- Prioritized workplace cleanliness, adhering to 5S principles and maintaining an organized workspace that contributed positively towards overall operation efficiency.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
SERVICE CREW
World of Fun
02.2006 - 07.2006
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
Portress/ Cashier
Magic Star Mall
01.2003 - 01.2005
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Domestic Helper/ Baby Sitter
Li Lin Tan Caroline
04.2019 - Current
- Maintained a clean, safe, and organized home environment for family members.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
HIGH SCHOOL GRADUATE -
SAN MANUEL NATIONAL HIGH SCHOOL
Philippines03.2002
Skills
Type equipment operations
Languages
English
Upper intermediate (B2)
Timeline
Domestic Helper/ Baby Sitter
Li Lin Tan Caroline
04.2019 - Current
Sales Associate
EXPRESSIONS/ NATIONAL BOOK STORE
11.2007 - 05.2008
SERVICE CREW
World of Fun
02.2006 - 07.2006
Line Operator
International Wiring System
04.2005 - 10.2005
Portress/ Cashier
Magic Star Mall
01.2003 - 01.2005
HIGH SCHOOL GRADUATE -
SAN MANUEL NATIONAL HIGH SCHOOL
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