Risa Tilakaratna

Led the Amazon Music influencer program ( Japan), overseeing all aspects of the campaign to surpass key performance indicators.

• Cultivated strong relationships with partners, stakeholders, and influencers, enhancing brand visibility and market penetration.
• 250% new customer acquisition year over year
• Acquire new partners through cold reaching (+300% onboarding rate)
• Strategic budgeting and annual planning based on KPIs
• Creation and execution of strategic online campaigns
• Analysis of campaign results and provision of insights
• Planning and organizing in-person events
• Upselling by providing support to other teams at the client's organization

• Marketing expert for Facebook.
• Establish trusted relationships with assigned accounts by providing high-quality customer engagement activities.
• Customize products/ services and tailored solutions in catering to clients’ requirements and supporting clients’ unique advertising objectives.
• Manage portfolio of the book of more than 150 SMB clients with responsibility to grow their business.
• Consistent KPI achiever.

• Create Company Facebook page, Company website, Company portal site
• Organizing company events/Seminars/training
• Support researching and creating documents for consultants
• Creating manuals.
• Arrange meetings.
• Manage contracts.

• Order Arrange to ship Process incoming orders.
• Resolve complicated issues.
• Conduct Training for recruits.
• Create manuals.

• Career Division: Assistant to business development division Process bills.
• Process incoming orders.
• Manage travel arrangements.
• Control reservations and banquets.
• Manage contracts.
• Assist with budget control.
• Prepare manuals.
• Response to internal audit.
• Generated annual/monthly/weekly calendar for assistants.
• Teach assistant’s work to newcomers.

• Career Division 1:Marketing and Sales Promotion in Hearth and beauty section Mar 2011–Sep 2012 Marketing and Sales Promotion.
• Controlled Inventory.
• Conducted promotional activities.
• Planned events.
• Made a sales chart by using Excel.
• Analyzed past sales data and team performance to develop realistic sales goals.