Summary
Overview
Work History
Education
Skills
Awards
Availability
Languages
Personal Information
Timeline
Generic

Risa Lim

Summary

Results-driven professional with over 10 years of experience in social services, specializing in case management and collaboration. Proven ability to utilize strong writing skills and strategic planning to achieve impactful outcomes. Committed to leveraging expertise in new opportunities to drive positive change.

Overview

10
10
years of professional experience

Work History

Senior Medical Social Worker

National University Hospital of Singapore (NUHs)
09.2024 - 03.2025
  • As a Msw, my role is to work in a multidisciplinary outpatient setting
  • Conduct intake interviews and do FAST/ACES
  • Conduct home visits
  • Work together with Case Management Officers for case management

Medical Social Worker

Lentor Health Nursing Home
08.2023 - 08.2024
  • Loading the nursing home to >60% capacity with a lean team at point of exit and managed to hit the monthly admission KPIs on average.
  • Provided essential counselling and care support service to Residents.
  • Collaborated with interdisciplinary teams to develop and implement care plans and conducted assessments to identify and address psychosocial needs
  • Problem solving skills helped me to effectively advocate for patients and ensure their wellbeing
  • Facilitate ACP/PPC discussions.

Private Tutor

Self-employed
03.2022 - 08.2023
  • Took a voluntary career break in 2022 due to childcare commitments. As my childcare arrangements have been successfully settled, I am now ready and motivated to return to social work full-time.
  • Took up courses, training and volunteering during this period while teaching private tuition.
  • Undergone career coaching to gain an understanding of my professional self and defining my career goals.

Social Worker

AWWA LTD
03.2018 - 03.2022
  • Integrated Home & Day Care
  • Handling and coordination of all referrals, with an average case-load from 35-40, with success rate of 70% Clients ageing in place > 2 years.
  • Provision of casework management and basic counselling to both Clients and Caregivers, at times taking over total case management of the Client/family from Family Service Centres/Cluster support, due to having a single point-of-contact.
  • Assessment and intervention for cases of elder abuse/neglect and working on higher-risk cases with MSF/APS.
  • Financial assessments and applications of relevant financial schemes such as quarterly Medifund applications (100% success rate) for Clients.
  • Achieved a good success rate of Clients who age in place at home and minimize their safety risks, through appropriate interventions.
  • The key person who did referral, write-up and sharing of success stories of 3 Clients in media (Chinese newspaper, AWWA Facebook page and television show Renovaid).
  • Supervision of junior social work student interns/social work associates and given the opportunity/exposure for ad-hoc supervision of junior social workers across other service in the department.
  • As an appointed champion/representative of the service's 'Holistic Health Care Philosophy', I did internal teaching to team members and aligning our service's goals to the organization's mission.
  • Achievements: As the sole social worker in the service, I have consistently achieved a grade of B/B+ yearly for performance Appraisal and put in my utmost effort to deliver services to my Clients/caregiver. Achieved a good appraisal rating and significant pay adjustment (due to performance) in 2022.
  • Reason for Leaving: I decided to take a career break to take time off to teach private tuition while resolving childcare matters.

Medical Social Worker

MOHH Holdings
02.2017 - 01.2018
  • Company Overview: seconded to Vanguard Healthcare Nursing Home
  • Handling all referrals and admissions of nursing home residents.
  • Financial assessment and applications of relevant social assistance schemes and Medifund Applications every quarter.
  • Monitoring of Clients’ Means Test results and expiry dates and renewal of Clients’ financial assistance in a timely manner.
  • Working in a disciplinary team comprising of doctors, nurses, therapists etc, to deliver person-centered care for the residents.
  • Monitoring and intervention of Clients’ bio-psychosocial wellbeing and reporting suspected cases of neglect, abuse etc to the management and work alongside Adult Protective Services for further investigation.
  • Advance Care Planning for Residents.
  • Seconded to Vanguard Healthcare Nursing Home

Case Worker

Thye Hua Kwan Moral Charities
07.2015 - 11.2016
  • Information & Referral.
  • Casework & Counselling.
  • Case management on average of 30/40 cases of low-medium complexity, with some cases handed to me when Assistant director went on maternity leave, managed the cases independently with supervision by lead social worker colleague.
  • Programme-in-charge of Community Work: Hip Hop Dance programme for low-income youths and they represented the organization in a competition, Co-facilitator of Elder Support Group and I introduced a laughter yoga component to the group, Community outreach activities to nearby rental flats.

Education

Executive Master's Degree - Strategic Leadership

Valar Institute(Quantic School of Business)
05-2025

Bachelor’s Degree - Social Work

Singapore University of Social Sciences (SUSS)
01.2018

Diploma - Chemical Engineering

Singapore Polytechnic
01.2008

Recipient of Rosebud Award -

CHIJ St Theresa’s Convent
01.2004

Skills

  • Case management
  • Strategic planning
  • Basic counselling skills
  • Financial assessment and intervention
  • Case work
  • Group work
  • Outreach
  • Advance Care Planning (ACP)
  • Preferred Plan of Care (PPC) facilitator
  • Psychological First Aid
  • Verbal and written communication
  • Customer service
  • Problem solving
  • Operations
  • Conflict resolution
  • Time management

Awards

  • Recipient of Impact Scholarship for Master's degree
  • MOHH Mid-Term Scholarship Award for Medical Social Workers
  • Advanced Care Facilitator (ACP) Certification in 2019
  • Preferred Plan Faciliator(PPC) Certification in 2023
  • Certified FAST (Family And Adult Support Tool) User
  • AWWA Service Recognition Award

Availability

Immediate

Languages

  • English
  • Mandarin
  • Basic Hokkien

Personal Information

  • Expected Salary: Negotiable
  • Nationality: Singaporean

Timeline

Senior Medical Social Worker

National University Hospital of Singapore (NUHs)
09.2024 - 03.2025

Medical Social Worker

Lentor Health Nursing Home
08.2023 - 08.2024

Private Tutor

Self-employed
03.2022 - 08.2023

Social Worker

AWWA LTD
03.2018 - 03.2022

Medical Social Worker

MOHH Holdings
02.2017 - 01.2018

Case Worker

Thye Hua Kwan Moral Charities
07.2015 - 11.2016

Executive Master's Degree - Strategic Leadership

Valar Institute(Quantic School of Business)

Bachelor’s Degree - Social Work

Singapore University of Social Sciences (SUSS)

Diploma - Chemical Engineering

Singapore Polytechnic

Recipient of Rosebud Award -

CHIJ St Theresa’s Convent

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