Rini Ellysha
Summary
Results-driven individual, dedicated to mentoring staff and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Typo, Cotton On
2022.11 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Store Manager
Salted Caramel
2020.09 - 2022.11
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Complied with food storage and handling procedures for safe, hygienic operations.
Part-time Retail Assistant
Kinokuniya Bookstore
2018.04 - 2019.07
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested recommendations.
- Enhanced customer satisfaction by providing efficient and accurate gift wrapping services.
Education
Diploma - Hotel And Hospitality Management
Republic Polytechnic
04.2021
5 subjects passed in GCE ‘N’ Level 1 subject passed in GCE ‘O’ Level -
Anderson Secondary School
01.2016
4 subjects passed in PSLE -
Casuarina Primary School
01.2012
Skills
- Customer Service
- Multitasking and Organization
- Store operations
- Training and mentoring
Certification
Certification in Basic Food Hygiene
Emailaddress
riniellysha@gmail.com
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Store Manager
Typo, Cotton On
2022.11 - Current
Store Manager
Salted Caramel
2020.09 - 2022.11
Part-time Retail Assistant
Kinokuniya Bookstore
2018.04 - 2019.07
Diploma - Hotel And Hospitality Management
Republic Polytechnic
5 subjects passed in GCE ‘N’ Level 1 subject passed in GCE ‘O’ Level -
Anderson Secondary School
4 subjects passed in PSLE -
Casuarina Primary School
Certification in Basic Food Hygiene
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