RINDA SJARIF
Field Business Support Senior Specialist, SEA
Singapore
Summary
Professional with extensive experience in specialized roles, bringing valuable insights and practical expertise. Recognized for fostering team collaboration and consistently achieving objectives. Reliable and adaptable, with strong problem-solving and analytical skills.
Overview
28
28
years of professional experience
3
3
Languages
Work History
Field Business Support Senior Specialist
SAP Asia Pte Ltd
04.2020 - Current
- Identified areas in need of critical improvement for better End-to-End Sales Process
- Delivered high-quality results consistently by adhering to strict quality control measures and industry best practices.
- Streamlined team workflow, implementing agile methodologies to significantly enhance project turnaround times.
- Followed all company policies and procedures to deliver quality work.
- Foster team success through collaboration and continuous improvement
- Established strong working relationships with stakeholders through exceptional customer service and proactive communication efforts.
- Actively participate in knowledge sharing, provide insights timely commercial updates to team members
Sales Support Specialist - Digital Core Cloud
SAP Asia Pte Ltd
12.2018 - 03.2020
- Daily coordination with Sales team across SEA to drive any operational challenges they are facing
- Continuous reporting, monitoring and follow thru on various sales support activities including but not limited to status of quote in system, alignment with deal desk, follow-up with various stake holders and periodic reporting
- Taking away all redundant back office activities away from field to drive efficiency
- Weekly Forecast report creation, updates and follow-up
- Responsible on daily Sales Operational.
Sales & Operations Manager
CXOHONOUR Pte. Ltd.
07.2017 - Current
- In charge of daily operations
- In charge of Sales of Membership Program and Award Recognition Program
- Coordinate with Advisory Council and manage their calendar and assist them to attend our CXO Meet-Up Events and other Events
- Liaise, coordinate and communicate to Print Designer and Web Designer on website maintenance
- Coordinate with Media for press release publication
- Organise company properties
- Communicate customer issues to Managing Director internally
- Manage calendar of Managing Director
- Assist the Managing Director and Finance Director on daily basis
- Attend the relevant Exhibitions as part of Business Development and establish contacts
- Reach out to potential Clients from Database or by referral and establish contact
- Plan meetings with potential Clients after contact being established
- Implement marketing campaign on online platforms including social media platforms
- Carrying out of miscellaneous information searches as part of Business Development
- Monitor industry best practices.
- As part of Professional Conversion Program (PCP) Course in LITHAN, as one of conditions that the commencing of the course has to be same timing as first day of work, hence I had to start as a Part Timer.
Sales & Marketing Manager
Ifiniti Pte Ltd
06.2015 - 01.2017
- Managing sales and marketing for Ifiniti’s products focusing on the rental lockers at eight outlets that are located in eight different locations around Singapore
- Perform administrative duties.
Personal Assistant to Directors and Office Administrator
Paisano Polo Academy Pte Ltd
05.2013 - 09.2013
- Personal Assistant to two Directors: assisting in their day-to-day activities
- Travel and accommodation planning in collaboration with external travel agency
- Office Administrator: managing company’s payroll & taking care of company’s accounts
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Administration Manager & Personal Assistant to the Managing Director - Singapore & Asia Pacific
Emergent Sales & Marketing Singapore Pte Ltd
09.2007 - 02.2009
- Business Development: assist in preparing revenue forecasting, development of new markets and strategic accounts
- Office Management
- General Administration & Assistance
- Manage Travel, Expenses of Director and support the Finance of the Business Unit
- Manage Conferences, Congresses and Company Meetings
- Support the Director in Sales & Marketing
Personal Assistant and Admin Executive, Business Development
Boler Consulting Pte Ltd
02.2007 - 08.2007
- Travel and accommodation planning in collaboration with external travel agency
- Perform general secretarial & admin support to the Director and other staffs
- Managing of orders, invoices and expenses for local team in collaboration with superior as well as external payroll adviser and Finance
- Checking of e-mails of the Director in his absence; processing and handling of emails
- Support in writing orders, invoices and reminders
- Organisation and preparation of meetings and meeting rooms/venues as well as calls
- Managing and maintaining the online contacts database
- External & Internal Correspondence
- Carrying out of miscellaneous information searches.
Legal Secretary – Indonesian Desk
Haridass Ho & Partners
07.2000 - 02.2001
- Provide the legal opinion
- Translate legal and other documents, articles, etc. from Bahasa Indonesia to English & vice versa
- Developed and maintained filing and retrieval systems.
- Travel arrangements & expenses claims
- Coordinate meetings & conference calls
- Manage the lawyers’ calendars
- Manage the contacts database of lawyers
- Draft simple legal documents, e-mails, faxes & letters on behalf of lawyers.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Legal Staff (Trainee)
Bank Bali
06.1997 - 05.1998
- Provide the legal opinion to contractual agreement between the bank and bank’s client with regards to syndicated loan, etc.
- Reassess the existing contractual agreement for validation of current terms and conditions are up to date
- Perform general administrative duties.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Learned new materials, processes, and programs quickly.
- Supported departmental tasks to increase understanding of industry processes.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Education
Diploma - Digital Sales & Marketing
LITHAN
04.2018
Elementary I Mandarin Course - undefined
Chinese Language Proficiency Centre, National University of Singapore
01.1999
Bachelor of Law - International Law
University of Trisakti
01.1996
Skills
Problem-solving abilities
Root-cause analysis
Team collaboration
Coaching and mentoring
Compliance monitoring
Stakeholder engagement
References
- Jitu, Agrawal, jitu.agrawal@sap.com, +65 9630 5488
- Pankaj, Mathur, pankaj.swarup.mathur@sap.com, +65 9863 4141
STRENGTH & VALUE
A good team player, who perseveres and hard-working, independent and meticulous with multi-tasking ability, has initiative and a pleasant disposition.
Timeline
Field Business Support Senior Specialist
SAP Asia Pte Ltd
04.2020 - Current
Sales Support Specialist - Digital Core Cloud
SAP Asia Pte Ltd
12.2018 - 03.2020
Sales & Operations Manager
CXOHONOUR Pte. Ltd.
07.2017 - Current
Sales & Marketing Manager
Ifiniti Pte Ltd
06.2015 - 01.2017
Personal Assistant to Directors and Office Administrator
Paisano Polo Academy Pte Ltd
05.2013 - 09.2013
Administration Manager & Personal Assistant to the Managing Director - Singapore & Asia Pacific
Emergent Sales & Marketing Singapore Pte Ltd
09.2007 - 02.2009
Personal Assistant and Admin Executive, Business Development
Boler Consulting Pte Ltd
02.2007 - 08.2007
Legal Secretary – Indonesian Desk
Haridass Ho & Partners
07.2000 - 02.2001
Legal Staff (Trainee)
Bank Bali
06.1997 - 05.1998
Elementary I Mandarin Course - undefined
Chinese Language Proficiency Centre, National University of Singapore
Bachelor of Law - International Law
University of Trisakti
Diploma - Digital Sales & Marketing
LITHAN