RILEY TAN
Summary
Customer Service Representative has taught me skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and learning how to work in a team to ensure smooth operations.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Customer Service Representative
Aeon Earth Private Limited
10.2021 - 09.2022
Service crew at Plaza Singapura A.lab outlet, mainly assist with troubleshooting issues with customer's Apple devices and sending in for repair if necessary.
Service Crew
Yayoi Singapore
12.2019 - 03.2020
- Kept customers and crew areas organized.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Took orders, served meals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Sales Promoter
Dyson Singapore
04.2017 - 10.2018
- Assisted in special events and in-store promotions to engage customers and drive sales growth.
- Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
- Addressed inquiries promptly and ensuring a positive shopping experience for all patrons.
Education
High School Diploma -
Temasek Polytechnic
21 Tampines Ave 1, Singapore 529757 04.2001 -
Serangoon Secondary School
11 Upper Serangoon View, Singapore 534237 04.2001 -
Rivervale Primary School
80 Rivervale Dr, Singapore 54509211.2014
Skills
Appointment Scheduling
Timeline
Customer Service Representative
Aeon Earth Private Limited
10.2021 - 09.2022
Service Crew
Yayoi Singapore
12.2019 - 03.2020
Sales Promoter
Dyson Singapore
04.2017 - 10.2018
High School Diploma -
Temasek Polytechnic
04.2001 -
Serangoon Secondary School
04.2001 -
Rivervale Primary School