Richmond law
Singapore
Summary
Diligent and social media-savvy executive with a proven track record in developing strategic content and managing online communities. Recognized for implementing successful campaigns that enhance brand visibility and engagement. Proficient in using analytics tools to optimize social media strategies and crafting compelling narratives that resonate with diverse audiences. Experienced in video editing software and techniques to create captivating visual narratives Possesses knowledge of industry trends and best practices to deliver high-impact final products.
Ethical sales with extensive sales experience, positive interaction skills, and a deep understanding of marketing techniques. Known for creating dynamic sales teams for optimum performance and skilled in interacting with employees and customers.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales & Social Media Executive
Drhelmet Motor Sports
02.2024 - Current
- Crafted compelling copy for social posts that resonated with target audiences, generating shares and comments.
- Analyzed social media trends to optimize posting schedules and maximize audience engagement.
- Conducted regular audits of competitors'' social media strategies, identifying new opportunities for growth and differentiation.
- Managed company profiles on various platforms, ensuring consistent messaging and visual branding.
- Trained junior team members on effective use of various social media tools as well as best practices for content creation.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed strong relationships with influencers, resulting in increased brand exposure and customer trust.
- Streamlined social media processes by developing templates for recurring post types, saving time without sacrificing creativity or impact.
- Produced visually appealing graphics to accompany social posts, enhancing overall content quality and increasing click-through rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Customer service
Emirates Airline/ Dnata
10.2023 - 12.2023
- Provide exceptional customer service by assisting passengers with ticket purchases, changes and inquiries
- Stay informed about airline schedules, promotions, and policies to provide accurate information to passengers
- Process ticket reservations, issue boarding passes, and ensure compliance with airline policies and procedures
- Handle customer concerns and inquiries promptly and professionally
- Resolved issues related to flight delays, cancellations, and rebooking
National Service
National Service
08.2021 - 08.2023
- Company Overview: Changi naval base
- BMT at pulau tekong for 3 months
- Trained Weapon specialist
- Teaching & Caring for new navy recruits
Chef
Beefbro
10.2019 - 03.2020
- Create and update seasonal menus, ensuring a balance of creativity and customer preferences
- Train and mentor kitchen sta, fostering a collaborative and high-performance work enviroment
- Maintain high standards of food quality, presentation, and food safety
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Education
NITEC - Infocomm Technology
ITE College East
12.2020
GCE N(A)-Level Certificate -
Changkat Changi Secondary School
11.2017
Skills
- Microsoft Office Word
- Excel
- PowerPoint
- Basic Video editing
- Content Creating
- Customer service
- Basic servicing on motorbikes
- Content scheduling
- Video Editing
- Social Media Strategy
- Influencer Marketing
- Teamwork and Collaboration
- Photo and Video Editing
- Facebook, Instagram, LinkedIn
- Digital Media
- Content Development
- Social Media Management
- Photography and Videography
- Social Media
Certification
- 2B, 01/21/21
- 2A, 04/21/22
Languages
English
Malay
Hobbies and Awards
Motorcycle Stunting, Performed at Expo Gegar motofest. Gymkhana, 1 runner up for open class and 2nd runner up for supermoto cat.
I’m passionate about motorcycle stunt riding, where I express my love for speed and precision. I’ve spent countless hours honing my skills, mastering tricks like wheelies and stoppies. Safety is my top priority, so I always gear up properly. Whether I’m practicing solo or performing in front of an audience, the thrill of pushing my limits keeps me motivated. I’m excited to keep improving and exploring new stunts!
Timeline
Sales & Social Media Executive
Drhelmet Motor Sports
02.2024 - Current
Customer service
Emirates Airline/ Dnata
10.2023 - 12.2023
National Service
National Service
08.2021 - 08.2023
Chef
Beefbro
10.2019 - 03.2020
GCE N(A)-Level Certificate -
Changkat Changi Secondary School
- 2B, 01/21/21
- 2A, 04/21/22
NITEC - Infocomm Technology
ITE College East
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