TAN YAN MING RICHIE TAN
Summary
Dynamic sales professional with a proven track record at 12 Move, excelling in customer relationship building and sales strategy development. Adept at upselling and cross-selling, I consistently enhance customer engagement and drive repeat business. My strong product knowledge and effective communication skills ensure exceptional service and satisfaction.
Overview
5
5
years of professional experience
Work History
Salesman
Peak Performance
Woodlands
01.2024 - 01.2025
Salesman
12 Move
AMK
01.2023 - 01.2024
- Developed strong product knowledge to effectively assist customers with inquiries and purchases.
- Built rapport with clients to foster long-term relationships and encourage repeat business.
- Executed daily sales strategies to meet store targets and enhance customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Mover
12 Move
AMK
01.2022 - 01.2023
- Assisted in loading and unloading furniture and boxes safely to minimize damage.
- Operated moving equipment, including dollies and hand trucks, ensuring efficient transport of items.
- Maintained clean and organized workspaces to enhance safety and operational efficiency.
- Communicated effectively with team members to coordinate movements and optimize workflow.
Delivery Driver
Grab
AMK
01.2021 - 01.2023
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated designated routes to ensure timely deliveries and customer satisfaction.
- Communicated effectively with customers regarding delivery status and issues.
- Maintained vehicle cleanliness and performed routine inspections for operational readiness.
Quality Control Analyst
Yangbum
Woodlands
01.2020 - 01.2021
- Conducted quality inspections on raw materials and finished products to ensure compliance with specifications.
- Documented test results and maintained accurate records of quality control processes.
- Assisted in identifying non-conformance issues and implemented corrective actions to enhance product quality.
- Collaborated with production teams to address quality concerns and improve operational efficiency.
Education
High School Diploma - Operations Management
Republic Poly
Woodlands04.2023
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
Timeline
Salesman
Peak Performance
01.2024 - 01.2025
Salesman
12 Move
01.2023 - 01.2024
Mover
12 Move
01.2022 - 01.2023
Delivery Driver
Grab
01.2021 - 01.2023
Quality Control Analyst
Yangbum
01.2020 - 01.2021
High School Diploma - Operations Management
Republic Poly