Vishal Nandan

Program Manager : ADA Infrastructure Transformation (2025)

• Spearheading a multi-stream infrastructure uplift across the ADA Data Platform focused on resilience, stability, and performance, delivering over 50 prioritized infra projects aligned to EOS and compliance standards.
• Leading high- and medium-priority initiatives, reducing ad-hoc infra activities through structured coordination with enterprise infra teams.
• Driving portfolio delivery with a target of SGD 10M in operational cost savings via consolidation, prioritization, and dependency management across platforms

Program Manager : ADA Platform Single Domain Unification Strategic Delivery Lead (2024)

• Delivered the Single Domain initiative by consolidating multiple frontend applications into a unified namespace to streamline CI/CD pipelines, enable journey-based UX design, and standardize UI delivery.
• Led end-to-end integration involving SSO (EDSF), JWT authentication, API proxy routing, and NAP-compliant deployment across the OCP namespace.
• Empowered frontend teams with deployment ownership, accelerated feature rollout, and ensured regional compliance by excluding China and Indonesia deployments

AUSM User Access Management Optimization (2022-2023)

• Drove the enterprise-wide rollout of AUSM onboarding, reducing onboarding time from 2 weeks to 1 day.
• Defined and delivered an end-to-end implementation plan across SDLC, coordinated cross-team dependencies (Kafka, firewall, data loads), and conducted migration planning and reconciliation across UAMS and AUSM.
• Conducted cadence reviews, risk tracking, stakeholder engagement, and cutover readiness for production deployment.

Customer Success :1ADA Platform Adoption & UI Standardization (2022-2023)

• Implemented SSO, global navigation, and a feedback module across 20+ ADA components.
• Increased 1ADA platform adoption to 2,655 users (out of 3,145) through UI consolidation, usability improvements, and data-driven prioritization.
• Improved user productivity by 10% based on feature discoverability and interface simplification.
• Identified and prioritized book of work for DataPlane ID, leading weekly cadences with users to execute, validate, and sign off on datasets.

Data Plane – China and Indonesia Regional Enablement (2022-2023)

• Delivered 50% dataset completion with full LV testing, resolved cross-region access and task execution issues, and created user guide documentation to reduce tech dependencies.

Agile Delivery & Product Ownership uADA Initiative

• Served as Product Owner (PO), managing Quarterly Release Plans (QRPs), prioritization across streams, and adoption of Design for Data (D4D) practices resulting in 41+ data stories, all ingested to production.
• Maintained strong Agile health
• Championed enterprise Agile tools (Zephyr, Know Your Developer, Simplified Agile Assessment) and implemented centralized JIRA dependency and risk tracking across all uADA deliverables.

Lead Business Analyst: CITI Bank (Sep 2016 – Jan 2022)

• AML/CFT & Customer Due Diligence (2018–2022)
  Led business analysis for enhancements to AML/CDD systems, ensuring compliance with global and local regulatory frameworks. Collaborated with Compliance and Business teams to deliver scalable solutions for client risk evaluations, AML/CDD form standardization, and accurate source-to-target data mapping. Created detailed functional specifications and conducted stakeholder walkthroughs to drive alignment.
• Regulatory Reporting Automation (2018)
  Automated manual CAR (Capital Adequacy Ratio) reporting by implementing a rule-based engine and digital reporting interface, replacing Excel-based processes. Delivered business rule analysis, user training, and MAP-GAP resolution across source systems to ensure regulatory data accuracy.
• Financial Forecasting and Transfer Pricing (2017)
  Developed cash flow models using Match Funding and Caterpillar methodologies to support forecasting of NIR, NIM, and Interest Rate Risk. Delivered clean data pipelines and business logic for integration with the enterprise forecasting engine.
• Insurance Data Analytics Portal: IRDAI (2013–2016)
  Executed the end-to-end delivery of a national Data Warehouse and Analytics Portal for India’s Insurance Regulator. Led requirement gathering, documentation, testing, UAT, and user training. Provided production support and issue resolution for filings, renewals, product submissions, and financial data uploads across the insurance sector.