Rhobielyn Del Rosario
Indang
Summary
I am confident that my skills, knowledge, and determination position me as a valuable contributor to the success and development of the company. I am eager to apply my expertise, share knowledge with colleagues, and ultimately become a valuable asset to the organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Operations Specialist
Oracle Corporation Philippines
06.2022 - Current
- Review and audit financing and leasing contracts for accuracy and compliance with Oracle Financing’s business practices and approval process to mitigate Oracle’s risk.
- Act as a liaison between Sales, Credit, Legal, Business Practices, Finance and customers to resolve contractual and business operational issues.
- Prepare and submit assignment packages to funders.
- Administer the search for orders booked, request of invoices, and timely filing the relevant documents in Oracle Systems to support Operational functions.
- Monitor funding of financed transactions and coordinate with funders, Oracle Cash Applications, and/or Collections teams in India to proactively handle any potential cash and/or invoice issues.
- Participate in project work which will be assigned as needed.
Q2C PROFESSIONAL - FINANCE & OPERATIONS
IBM Business Services Inc.
05.2016 - Current
- Mainly responsible for registering a contract and processing billing request on time, with excellent quality, containing the best representation of the company and brings the best possible chance for the organization's successful deal.
- Consistently drive better client experience and establish Q2C organization as a valued and integral partner to the account; Optimize our platforms, processes and people to enable our sellers and partners to win.
- Lead/Participate in innovation and process streamlining initiatives to improve speed and quality of support while reducing the effort hours spent by the squad.
- Demonstrate leadership as a change agent with broad influence to transform the squad or organization; Help others to succeed and contribute in creating an environment of trust and personal responsibility in all relationships.
- Find opportunities to learn and grow the skills I need to become successful in my current and future roles; Actively deepen, transform or upgrade my skills to support and add value to the business.
CONTRACT MANAGEMENT PROJECT ADVISOR
IBM Business Services Inc.
06.2019 - 06.2022
- Resource Management Services, process on/off boarding of resources in the account.
- Separation of Duties quarterly review, generating SOD Pack for project's review and approval and Internal SOD Validation.
- DS&P Control Activity: Checklist and Project-Specific Training, Annual revalidation of project specific training completion, Account repository review, DS&P Activity Scheduler Tracking, Raising and updating of risk items.
- Maintain operational documentation, Labour Report / IPPF Weekly Recon and Chair / Attend Process CTR Meeting.
ACCOUNT COORDINATOR
Microsourcing Philippines Inc.
06.2015 - 03.2016
- Booking of campaign within designated time frames.
- Coordinating print and creative design order.
- Provide regular communication to the National Services Managers from Australia.
- Identify and resolve client concerns and queries.
- Update and control stocks in inventory.
- Communicating with Logistic Officers and warehouse staff of different States in Australia.
TRADE MARKETING ASSISTANT
Globe Telecom Inc.-Under P4P
11.2014 - 03.2015
- Prepare documents for payment and coordinates to Accounting Department and other Agencies involve in the process.
- Prepare documents for payment and coordinates to Accounting Department and other Agencies involve in the process.
- Coordinates with Purchasing Department for the processing of products and services.
- Seek advice and escalate issues when faced with tasks/problems inside the scope of the work.
- Maintain and control inventory of merchandising materials of the team.
- Receive and check liquidations from all Globe Stores for the seeding of their incentives.
CBA/DATA ANALYST
Accenture Philippines
10.2012 - 10.2014
- Perform data entry and research in various systems and tracking tools.
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
- Assess and resolve non-standard and standard issues or problems.
- Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
DATABASE/ADMIN ASSISTANT
Globe Telecom Inc.
10.2010 - 06.2012
- Analyzed data coming from Sales Team.
- Train and assist in Wire line Presales Survey.
- Standardize market segmentation of accounts.
- Operate SAP System and licensed customers billing systems of the company and part of Helpdesk.
- Facilitates different ad-hoc tasks and administrative task.
- Consolidate reports.
BRANCH ADMIN STAFF
St. Peter Life Plan Inc.
05.2010 - 10.2010
- Encode and tabulate data from the official receipts.
- Process applications of the different plan holders .
- Perform multiple administrative tasks.
Education
MBA - Management
De La Salle University Dasmarinas
Cavite04.2026
BSBA Major in Mgt. -
STI COLLEGEDASMARINAS
01.2009
Skills
- Financial Administration
- Project Management
- Operations Management
- Production
- Management
- Customer Service
- Administrative Support
- Billing/Invoicing
- Contract Management
- Analytical
- Problem Solving
- Planning/Organizing
- Innovative
Accomplishments
- 2016 Corp's D'Elite Awardee
- Manager's Choice Awardee 2019
- 2nd Runner Up of IBM iKonnect2019
- Best Collaborative Awardee.
Trainings
- The IBM Way
- IBM Client Mindset
- IBM Automation Practitioner
- Earning Advocacy Practitioner
- IBM Agile Explorer
Personal Information
- Age: 32 yrs. Old
- Place of Birth: Indang, Cavite
- Gender: Female
- Religion: Roman Catholic
- Father's Name: Severino Del Rosario
- Mother's Name: Belen Del Rosario
- Marital Status: Single
- Title: Q2C PROFESSIONAL/CMPA
- Date of Birth: 09/02/88
- Nationality: Filipino
- Height: 5'4
Certification
- 2016 Corp’s D’Elite Awardee
- Manager’s Choice Awardee 2019
- 2nd Runner Up of IBM i-Konnect 2019
- Best Collaborative Awardee.
Timeline
Regional Operations Specialist
Oracle Corporation Philippines
06.2022 - Current
CONTRACT MANAGEMENT PROJECT ADVISOR
IBM Business Services Inc.
06.2019 - 06.2022
Q2C PROFESSIONAL - FINANCE & OPERATIONS
IBM Business Services Inc.
05.2016 - Current
ACCOUNT COORDINATOR
Microsourcing Philippines Inc.
06.2015 - 03.2016
TRADE MARKETING ASSISTANT
Globe Telecom Inc.-Under P4P
11.2014 - 03.2015
CBA/DATA ANALYST
Accenture Philippines
10.2012 - 10.2014
DATABASE/ADMIN ASSISTANT
Globe Telecom Inc.
10.2010 - 06.2012
BRANCH ADMIN STAFF
St. Peter Life Plan Inc.
05.2010 - 10.2010
MBA - Management
De La Salle University Dasmarinas
BSBA Major in Mgt. -
STI COLLEGEDASMARINAS
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