Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rhatna Sary

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Cotton On Kids
06.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Retail Sales Associates

Massimo Duttie
11.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Warehouse Worker

Singpost
03.2021 - 04.2021
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Maintained clean, orderly work environment free of hazards.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Retail Sales Associate

FairPrice
04.2018 - 07.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
  • Worked with loss prevention in monitoring shopper behavior.

Education

N-Level -

Northlight School
151 Towner Road, S(327830)
11.2018

PSLE -

Bendemmer Primary School
91 Bendemeer Road, S(339948)
11.2014

Skills

  • Teamwork
  • Basic Mathematics
  • Safety and Cleanliness Standards
  • Flexible Hours

Languages

English
Intermediate (B1)
Malay
Upper intermediate (B2)

Timeline

Retail Sales Associate

Cotton On Kids
06.2023 - 07.2023

Retail Sales Associates

Massimo Duttie
11.2022 - 02.2023

Warehouse Worker

Singpost
03.2021 - 04.2021

Retail Sales Associate

FairPrice
04.2018 - 07.2018

N-Level -

Northlight School

PSLE -

Bendemmer Primary School

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Rhatna Sary