Rhatna Sary
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Cotton On Kids
370 Alexandra Road, #01-17/18 Anchorpoint, S(119958)
06.2023 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Utilized upselling techniques to promote additional products and increase sales.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Retail Sales Associates
Massimo Duttie
1 HarbourFront Walk, #01-189 Centro Comercial, Vivo City, S(098585)
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Warehouse Worker
Singpost
29 Tampines Street 92, S(528879)
03.2021 - 04.2021
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Retail Sales Associate
FairPrice
114 Aljunied Ave 2, #01-75, S(380114)
04.2018 - 07.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
- Worked with loss prevention in monitoring shopper behavior.
Education
N-Level -
Northlight School
151 Towner Road, S(327830)11.2018
PSLE -
Bendemmer Primary School
91 Bendemeer Road, S(339948)11.2014
Skills
- Teamwork
- Basic Mathematics
- Safety and Cleanliness Standards
- Flexible Hours
Languages
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Timeline
Retail Sales Associate
Cotton On Kids
06.2023 - 07.2023
Retail Sales Associates
Massimo Duttie
11.2022 - 02.2023
Warehouse Worker
Singpost
03.2021 - 04.2021
Retail Sales Associate
FairPrice
04.2018 - 07.2018
N-Level -
Northlight School
PSLE -
Bendemmer Primary School