Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
REXSON SIA LIH SEHNG

REXSON SIA LIH SEHNG

SINGAPORE

Summary

Proactive professional with 6 years of experience and a proven knowledge of leadership, logistics management, procurements management, sales and relationship management and customer service.

Obtain a Sales, Purchaser, Operation and Logistics position with an organization that will allow to perform my skills.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Executive

AEGIS BUILDING & ENGINEERING PTE LTD
09.2023 - Current
  • Built and maintain a network list with stakeholders (Engineer, Finance Controller, etc)
  • Understanding customer needs, maintain and manage excellent customer relationship and deliver value
  • Performed strong leadership talents and problem-solving skills to maintain efficiency and organize workflows
  • Hands on to be a Hunter to identify opportunities from construction and hotel market and potential client for growth
  • Keeps a close update on the site progress and provide material forecast effectively
  • Maintain accurate and up-to-date sales records, including customer information, sales activities, and opportunities in the CRM system
  • Negotiate and close sales deals, ensuring profitability and customer satisfaction
  • Prepare and deliver persuasive sales presentations, proposals, and quotations to prospective clients
  • Attend site survey to promote company service, expand professional networks, and propose different methodology
  • Coordinate with the operation team on fulfillment of sales contract secured.

Operation Supervisor

NIPPON PAINT (SINGAPORE) CO PTE LTD
12.2022 - 09.2023
  • In-charge of operation department, procurements activities & 2 warehouses
  • Oversees daily operations to ensure smooth inbound/outbound processes, transportation planning & procurement process
  • Performed strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Hands on in provide training to CSOs with good customer services to support sales team to hit monthly KPI
  • In-charge of customer service teams to work closely with sales team, maintained monthly sales revenue
  • Collaborate with Marketing on marketing efforts and promotions and launch of new products
  • Hands on in handle of incident matters on sales, procurement, operation, delivery & warehouse
  • Performed as the main point for clients for Renovation Arrangement and provide a high level of consultative product advice
  • Responsible for identifying client needs and ensuring needs
  • Key contact person to Sales department, Vendors & Customers
  • Performed to source, negotiable, purchase, monitor, manage and improve require delivery time at a cost-effective saving way
  • Managed on procurements activities including of price calculation, freight charges prior, generate and process purchase order
  • Negotiated with suppliers with good credit terms and credit limit
  • Resolution of invoicing discrepancies from suppliers, and maintaining of approved vendor list
  • Provide solutions or suggestion to Sales department on product specifications, handling customers & deliveries issues
  • Prepare documentation on Operation and Procurement to Management, and assist HR in recruit of sales person, Class 3 or 4 drivers & office’s staff.

Logistics Supervisor

NIPPON PAINT (SINGAPORE) CO PTE LTD
11.2019 - 12.2022
  • Collaborated with sales departments to integrate logistics management
  • Planning on transportation, logistics systems, imports and exports and customer issues
  • Supervised logistics, procurement and operations
  • Monitored logistics & procurements performance and identified improvement opportunities
  • Supervised in goods receiving, storing, and shipping products and materials
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities
  • Negotiated between warehouse operators, customers, and sales persons
  • Performed purchasing progress
  • RFQ, deliveries & RFI
  • Performed Strong math and analytical skills and inventory management on procurements
  • Performed strong negotiation skill and relationship management with Vendors from Singapore and Malaysia
  • Prepared on manager recommendations, such as delivery schedule changes
  • Coordinated driver dispatch to accomplish daily delivery requirements
  • Monitored inventory levels in warehouses
  • Trained warehouse and logistics assistant
  • Trained & monitor CSOs work flow to provide support to Sales department
  • Resolution of invoicing discrepancies from suppliers, and maintaining of approved vendor list
  • Provide solutions or suggestion to Sales department on product specifications, handling customers & deliveries issues
  • Managed on procurements activities including of price calculation, freight charges prior, generate and process purchase order
  • Performed to source, negotiable, purchase, monitor, manage and improve require delivery time at a cost-effective saving way
  • Prepare documentation on Operation and Procurement to Management, and assist HR in recruit of sales person, Class 3 or 4 drivers & office’s staff.

Logistics Officer

LEE HARDWARE AND BUILDING MATERIAL PTE LTD
06.2017 - 11.2019
  • Receiving orders from customer & key-in to system
  • Carried out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams
  • Provide front desk service to walk-in customer
  • Attend to customers’ requests or calls in a timely and professional manner
  • Provide good customer service to customers, maintain on customers trust
  • Handled on customer complaints & resolved issues
  • Performed billing and ensure the accuracy of the invoices raised
  • Coordinate with our warehouse team to ensure timely picking, packing, and shipping of orders
  • Placed PO & liaises with suppliers
  • Managed on storage of goods & layout in warehouse
  • Plan on delivery to customers
  • Track and monitor shipment status and resolve any issues that arise during the fulfillment process
  • Coordinated with drivers to fulfill on dairy deliveries requirement
  • Aided colleagues, managers and customers through regular communication and assistance.

Site Coordinator

GTS FORM WORK SDN BHD, SELANGOR
03.2017 - 06.2017
  • Negotiated contracts with main-con and sub-con
  • Ensure dairy workflow going smooth
  • Ensure site will handover on time
  • Train and supervised foreign workers and support staff required for site
  • Ensured the Project Safety, environmental, quality and Program objectives are achieved
  • Supervise a group of workers in rebar, carpentry, formworks and safety supervisions
  • Prepared on documentation for submitting to main-con.

Education

Diploma In Business -

NILAI UNIVERSITY, NILAI, NEGERI SEMBILAN
05.2017

High School -

SMK TANAH MERAH , PORT DICKSON, NEGERI SEMBILAN
12.2014

Skills

  • Customer Service Experience
  • Logistics & Operation Management
  • Procurements Management
  • Process Monitoring
  • Outgoing Shipments Management
  • Teamwork Skills
  • Distribution and Warehousing
  • Route Optimization
  • Logistics Processes
  • Logistics Coordination
  • Transportation Activity Management
  • Daily Operations Management
  • Warehouse Planning and Layout Experience
  • Business Networking
  • Sales Forecasting
  • Sales Expertise
  • New Market Penetration
  • Product Promotions
  • Sales Presentations
  • CRM Software Proficiency
  • Problem Solving

Certification

  • FOLKLIFT LICENSE
  • CLASS 3 DRIVING LICENSE

Languages

Malay
English
Chinese (Mandarin)
Chinese (Cantonese)

References

References available upon request

Timeline

Sales Executive

AEGIS BUILDING & ENGINEERING PTE LTD
09.2023 - Current

Operation Supervisor

NIPPON PAINT (SINGAPORE) CO PTE LTD
12.2022 - 09.2023

Logistics Supervisor

NIPPON PAINT (SINGAPORE) CO PTE LTD
11.2019 - 12.2022

Logistics Officer

LEE HARDWARE AND BUILDING MATERIAL PTE LTD
06.2017 - 11.2019

Site Coordinator

GTS FORM WORK SDN BHD, SELANGOR
03.2017 - 06.2017

Diploma In Business -

NILAI UNIVERSITY, NILAI, NEGERI SEMBILAN

High School -

SMK TANAH MERAH , PORT DICKSON, NEGERI SEMBILAN

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