Rex Chea
Assistant Manager
Summary
Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
9
9
Certifications
Work History
Assistant Manager - Operations
SH INTEGRATED SERVICES PTE LTD
12.2013 - Current
- Monitored employee productivity and optimized procedures to reduce costs.
- Supervised operations team to support operational excellence and excellent customer service.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Developed and maintain operational guidelines for staff.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Prepared annual budgets with controls to prevent overages.
- Communicated with customers to assess satisfaction with products and services received.
- Developed systems and procedures to improve operational quality and team efficiency.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Project Engineer
FONGNAM ENGINEERING & CONSTRUCTION PTE LTD
07.2013 - 12.2013
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Determined and scheduled priorities as required to progress engineering work.
- Recommended process improvements to reduce unnecessary waste.
- Delivered concise instructions to technical team to maintain quality control.
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
- Reviewed progress controls for project quality assurance.
- Maintained records for each project and engineering discipline.
- Delivered regular compliance reports to drive process improvement and corrective measures.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Identified technical risks within managed projects.
- Assisted with cost proposal development and customer presentations.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Verified construction documentation to meet client requirements and vision.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Collaborated with other departments to facilitate successful project completion.
Project Coordinator
HE LIAN CONSTRUCTION PTE LTD
10.2011 - 06.2013
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Photocopied, distributed and emailed documents to project managers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
Project Coordinator
Ley Choon Group
08.2008 - 08.2011
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Created job files for each project and maintained current data in each file.
- Photocopied, distributed and emailed documents to project managers.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Responded to requests for information on materials to inquiring parties.
- Developed and implemented project plans and budgets to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
Education
Bachelor of Science - International Business Management
Murdoch University
Singapore 10.2011 - 10.2014
Skills
Cost analysis and savings
Certification
Confine Space Management
My Hobby-Golf
Playing Golf can be a great addition to the life in few ways. Golf able to improve physical health through walking, carrying golf clubs and swinging the club which can improve cardiovascular endurance, strength, and flexibility. Golf can provide a peaceful and relaxing environment, helping to reduce stress level and increase mental well-being. It can also help to improve focus and concentration, as well as provide a sense of accomplishment and satisfaction. Golf is often played with others, making it a great way to socialize and connect with friends family and colleagues. Golf is a game of skill, and improvement requires dedication, practice, and a growth mindset. As a result, playing golf can help individuals develop discipline, patience, and resilience. Golf can also provide opportunities for networking and business relationships. Overall, golf can be a great way to improve physical and mental health, build relationships, and develop important life skills.
Timeline
Confine Space Management
12-2022
Demolition Course for Renovation Contractor
02-2022
Manage Workplace Safety and Health in Construction Sites for Manager
01-2021
ISO 22301:2012 Policy,Objectives,BCM,BCP,BIA And Awareness Briefing
06-2019
Advanced Certificate In Workplace Safety And Health
10-2017
Managing Work At Height Course
11-2016
Develop Risk Management Implementation Plan
07-2016
Assistant Manager - Operations
SH INTEGRATED SERVICES PTE LTD
12.2013 - Current
Project Engineer
FONGNAM ENGINEERING & CONSTRUCTION PTE LTD
07.2013 - 12.2013
Building Construction Supervisors Safety Course
07-2013
OHSAS 18001:2007 Internal Auditing
02-2012
Project Coordinator
HE LIAN CONSTRUCTION PTE LTD
10.2011 - 06.2013
Bachelor of Science - International Business Management
Murdoch University
10.2011 - 10.2014
Project Coordinator
Ley Choon Group
08.2008 - 08.2011
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