Ivan Lin
Summary
Business development professional with extensive experience in identifying growth opportunities and executing strategic initiatives. Known for fostering collaborative environments and achieving measurable outcomes. Reliably adapts to evolving market conditions and excels in client relationship management and strategic planning. Managing a team of high performers.
Overview
17
17
years of professional experience
Work History
Director of Business Development, SME Banking
Standard Chartered Bank
06.2013 - Current
- Developed customized solutions/products tailored specifically to corporate client needs. (Product: Corporate account, unsecured lending, company mortgages, insurance, FX)
- Increased client base by developing and implementing effective business development strategies through Partnerships.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
- Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
- Streamlined sales processes to improve efficiency, leading to faster response times and higher close rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Involve in the development of Digital platform to enhance onboarding experience.
- Discussed on Fraud Management activities on how to identify and minimize fraud risk.
New Business Development Manager, SME Banking
Standard Chartered Bank
06.2008 - 06.2013
- Achieving consistency > 200% personal sales target.
- Drive organizational growth by diversifying the company''s client base, exploring untapped markets and identifying new opportunities.
- Delivered presentations at conferences, promoting bank products or services to a wider audience and generating leads.
- Negotiated favorable contract terms with clients, ensuring long-term profitability while meeting client needs and expectations.
- Built long-lasting client relationships through consistent communication, trust-building activities, and excellent customer service.
Education
Diploma in Business Management
Singapore Institute of Management
Singapore01-2008
Skills
- Sales training and leadership
- Fraud Management
- Partnership development
- Lead generation
- Negotiations
- Networking
- Fraud Management
Accomplishments
- Top unsecured loan lending team with highest productivity achieved.
- Produced 150% increase in YOY revenue.
- Recipient of Top Insurance Award with 4 years consecutive running.
- Manage a team of 10 with highest retention of staff.
Timeline
Director of Business Development, SME Banking
Standard Chartered Bank
06.2013 - Current
New Business Development Manager, SME Banking
Standard Chartered Bank
06.2008 - 06.2013
Diploma in Business Management
Singapore Institute of Management
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