Reny Masrita Zailan

Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions

Executed visual merchandising strategies to attract customers and drive sales.

Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Rotating by handling cashier and will do closing if on end shift work.

• Assist Patients
• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions while on the way to hospital.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care

• Admin Duties & Invoicing
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
• Sorted and distributed office mail and recorded incoming shipments for corporate records
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources
• Create Invoicing and follow up on the date line

• Cashiering,banking,simple accounting,stocks inventories & handling of staffs,oversees day to day business operation.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• Invoicing,Booking of hotels & flights for surveyors to go overseas,payment of monthly bills,applying of work permit for foreign workers.
• Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files

• Cashiering, stocks inventories & handling of staffs
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Identified and communicated customer needs to supply chain capacity and quality teams.

• Karaoke Jockey, Cashiering & Serving Customers
• Managed high volume of customers during peak hours, maintaining prompt and efficient service
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
• Answered customers' questions, recommended items, and recorded order information
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences

• Cashiering
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Operated cash register to record transactions accurately and efficiently.

• Cashiering, Serving Customers
• Processed transactions accurately while maintaining a high level of customer service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends.
• Supported store management with administrative tasks such as scheduling appointments or updating client records.
• Assisted customers with prompt and polite support in-person and via telephone.
• Engaged in friendly conversation with customer to better uncover individual needs.