Renold Regan Renold
Summary
Dedicated Housekeeping Room Attendant with a proven track record at a prestigious hotel, excelling in guest relations and exceptional customer service. Skilled in deep cleaning and sanitization procedures, I consistently enhanced guest satisfaction by maintaining immaculate rooms and responding promptly to requests, ensuring a welcoming environment for all visitors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
1year
05.2019 - 06.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Bsc Hotel And Catering Management - Bsc Hotel Management
Vels Scholl of Hotel And Catering Management
Chennai 06.2019
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical handling
- Cleaning techniques
- Supply inventory management
- Bathroom maintenance
- Vacuuming carpets
- Window cleaning
- Ordering cleaning supplies
- Stain removal
- Dusting surfaces
- Window washing
- Carpet cleaning
- Ironing linens
- Floor care techniques
- Health and safety
- Inventory management
- Equipment maintenance
- Washing windows
- Maintenance reporting
- Polishing surfaces
- Ironing clothing
- Daily room inspections
- Restocking supplies
- Chandelier cleaning
- Sanitization procedures
- Linen replacement
- Housekeeping
- Time management
- Multitasking and prioritizing
- Guest service and support
- Teamwork and collaboration
- Guest request response
- Work planning and organization
- Deep cleaning protocols
- Multitasking
- Sweeping and mopping
- Room maintenance scheduling
- Floor vacuuming
- Supply stocking
- Floor cleaning, polishing, and waxing
- Restroom servicing
- Supply restocking
- Heavy lifting
- Restroom detailing
- COVID-19 safety procedures
- Commercial cleaning
- Residential cleaning
Certification
I have 1 year experience with house keeping
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Housekeeping Room Attendant
1year
05.2019 - 06.2020
Bsc Hotel And Catering Management - Bsc Hotel Management
Vels Scholl of Hotel And Catering Management
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