Willinghearts Volunteering Activities
Remevic Yeong
Singapore
Summary
Personable and attentive professional with a knack for clear, concise communication, and a passion for technology. Well-versed in technical documentation standards and proficient in tools like Jira, Confluence, Oxygen (structured authoring), SDL Tridion, and FrameMaker. Ready to make a significant impact by creating user-friendly manuals and guides that enhance user experience and product understanding.
Overview
22
22
years of professional experience
Work History
Senior Technical Writer
SCIEX
09.2024 - 02.2025
- Created topic-based content using DITA XML markup with the Oxygen XML editor and Tridion Docs content management system for a variety of SCIEX products such as operator guides, service guides, application guides, and checklists (customer-facing and service documents)
- Collaborated with cross-functional teams to gather information and ensure the accuracy of technical content in product releases
- Enhanced documentation quality by implementing standardized templates and style guides for all technical materials (used Simplified Technical English (STE) to simplify and clarify content)
Technical Writer
Visa
05.2023 - 07.2024
- Authored topic-based content using DITA XML markup with the Oxygen XML editor and Tridion Docs content management system for various Visa products (billing)
- Managed and maintained content for publishing to various end-user channels (single sourcing)
Team Lead, Technical Documentation
BESI Singapore Pte Ltd
04.2021 - 04.2023
- Developed and implemented improvement strategies and plans to promote continuous improvement
- Mapped out documentation strategies and schedules with project managers, ensuring timely and efficient project completion
- Wrote and maintained technical documents, including operating and maintenance manuals, retrofit kit instructions, software release notes, and online help authoring
- Organized and researched material to complete writing tasks efficiently
Technical Writer
Rockwell Automation
11.2019 - 04.2021
- Created conceptual, reference, and task-type technical content
- Collaborated with the technical communication team to produce publications such as technical datasheets, selection guides, release notes, product information, installation instructions, and user manuals
Technical Documentation Engineer
Besi Singapore Pte Ltd
03.2016 - 10.2019
- Wrote and maintained technical documents, including operating and maintenance manuals, retrofit kit instructions, software release notes, and context information
- Organized and researched material to complete writing tasks efficiently
Project Administrator cum Senior Technical Writer
Mikron
12.2010 - 02.2016
- Developed and created technical manuals required for automated assembly machines
- Participated in content design for manufacturing training (work instructions and contributed ideas for productivity gains)
- Participated in manpower resources planning and order entry forecast simulation
- Managed general project administration (training, cost deviation analysis, and report generation)
- Supported security system operation and maintenance (create and maintain access cards for employees)
- Participated in ISO internal audit and Validation activities
- Supported sales and marketing by creating process videos and marketing brochures
Assistant Sales Engineer
Jonite
02.2010 - 11.2010
- Conduct Cold calling
- Generate new accounts
- Call new prospects, architects mainly for product introduction and appointment
- Generate report for management review and sales performance on a monthly basis
- Do marketing activities to support business functions when necessary
Technical Document Asst Engineer
ATS Automation
10.2008 - 10.2009
- Created, developed, and maintained operation and maintenance manuals
- Participated in team meetings to study drawings, specifications, mockups, and product samples to integrate and delineate technology
- Prepared interviews for production and engineering personnel and read journals and other materials to become familiar with product technologies and production methods
Senior Process Engineer
Nidec Precision Corp
08.2003 - 08.2008
- Participated in quality review and analysis on top defects and summarized corrective and preventive actions
- Lead a team to study and improve current processes and product quality
- Improved processes and workflows with product yields conforming to customer specifications
- Participated actively in periodical audits to verify whether the quality controls and systems conform to ISO requirements
- Participated in team efforts to investigate process non-conformities and provide technical reports for customer claims
- Facilitated cross-functional teams for quality improvement
- Managed the department's quality documentation records tracking and traceability system
- Administered SPC monitoring, review, and provide action plans for machines or processes with low Cpk
- Conducted failure mode effect analysis on top defects to provide corrective and preventive actions
- Prepared reports on customer audit findings and followed through on time
- Actively participated in new product qualification by providing technical expertise related to product testing and stability
- Facilitated new product introduction through data analysis/gathering, evaluation, and qualification document preparation
Education
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
Philippines03-2002
Software
- Unstructured authoring using FrameMaker
- Photoshop, Adobe Acrobat, Adobe Illustrator, DreamWeaver
- Familiar with CREO, PLM applications
- Familiar with cloud based platform (Docman)
- Familiar with Jira tools for collaboration
- Structured authoring using Oxygen
- Familiar with Tridion (CCMS)
- Familiar with Miro Board
- Familiar with Figma
Certification
- UX Design Bootcamp By Vertical Institute (Issued: April 2025)
- Project Management Professional (PMP) - Project Management Institute (completion)
- Technical Writing Certification - British Council
- Quality Management System - Internal Auditor Course (ISO 9001:2015)
- Unstructured authoring documentation workshop (FrameMaker, Adobe CC tools, SmartGit and PLM) - Cham, Switzerland)
- Electronics and Communications Engineer ((Philippines Professional Regulation Commission)
Accomplishments
- Achieved productivity gains by introducing Adobe Acrobat Pro plugin for CE certificate creation. By integrating this plugin directly into our existing documentation workflow, we reduce the average creation time significantly. If one certificate is created manually in 10 minutes, with the same time or less can be done for 100 certificates.
- I successfully secured project funding for professional programming assistance to convert legacy Flash images, demonstrating a clear ROI by quantifying the time savings for technical writers. This strategic investment eliminated the need for manual conversion, saving an estimated 8 hours of writer time per week, allowing them to focus on higher-value tasks like creating new documentation and improving or updating existing content. This initiative not only improved team productivity but also ensured a faster, more efficient transition away from outdated Flash files.
Interests
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Timeline
Senior Technical Writer
SCIEX
09.2024 - 02.2025
Technical Writer
Visa
05.2023 - 07.2024
Team Lead, Technical Documentation
BESI Singapore Pte Ltd
04.2021 - 04.2023
Technical Writer
Rockwell Automation
11.2019 - 04.2021
Technical Documentation Engineer
Besi Singapore Pte Ltd
03.2016 - 10.2019
Project Administrator cum Senior Technical Writer
Mikron
12.2010 - 02.2016
Assistant Sales Engineer
Jonite
02.2010 - 11.2010
Technical Document Asst Engineer
ATS Automation
10.2008 - 10.2009
Senior Process Engineer
Nidec Precision Corp
08.2003 - 08.2008
Bachelor of Science - Electronics And Communications Engineering
University of San Carlos
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