Remevic Yeong

• Created topic-based content using DITA XML markup with the Oxygen XML editor and Tridion Docs content management system for a variety of SCIEX products such as operator guides, service guides, application guides, and checklists (customer-facing and service documents).
• Collaborated with cross-functional teams to gather information and ensure the accuracy of technical content in product releases.
• Conducted thorough research on emerging industry trends, incorporating relevant findings into updated technical documents.
• Enhanced documentation quality by implementing standardized templates and style guides for all technical materials (used Simplified Technical English (STE) to simplify and clarify content).

• Author topic-based content using DITA XML markup with the Oxygen XML editor and Tridion Docs content management system for a variety of Visa products (billing)
• Create and maintain content for publishing to various end-user channels (single-sourcing)
• Served as a liaison between engineering teams and non-technical stakeholders, ensuring seamless communication throughout project lifecycles (impact analysis)
• Maintained consistency across company documents by adhering to established style guidelines and templates
• Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
• Managed version control and timely updates of documents through effective project tracking and organization skills.

• Worked with project managers to map out documentation strategies and schedules
• Collaborated with Subject Matter Experts, stakeholders and with various teams to obtain in-depth understanding of the process and documentation requirements
• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities
• Directed and supervised team of five engaged in creating and developing user specific technical manuals.

• Created conceptual, reference, and task-type technical content
• Worked as part of technical communication / information development team to create publications such as technical datasheets, selection guide, release notes, product information, installation instructions, and user manual
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Wrote and maintained technical documents such as: operating/maintenance manuals, retrofit kit instructions, software release notes and context information
• Organized material to research and complete writing tasks

• Developed and created technical manuals required for automated assembly machines.
• Participated in content design for manufacturing training (work instructions and contributed ideas for
  productivity gains.
• Participated in manpower resources planning and order entry forecast simulation.
• Managed general project administration (training, cost deviation analysis, and report generation).

ADHOC JOB TO SUPPORT OPERATIONS

• Supported security system operation and maintenance (create and maintain access cards for
  employees).
• Participated in ISO internal audit and Validation activities.
  Supported sales and marketing by creating process videos and marketing brochures