Summary
Overview
Work History
Education
Skills
Software
Timeline
AssistantManager
Remevic Yeong

Remevic Yeong

Technical Writer
Singapore

Summary

With a robust background in technical writing and information development, my role at Visa entails crafting intricate documentation that empowers both internal stakeholders and customers. At Besi, my leadership in technical documentation is defined by creating comprehensive instructional manuals and user guides that enhance product understanding and usability.
The expertise in developing clear and concise technical content is a cornerstone of my professional mission. The content our team delivers serves as a vital tool for product operation and maintenance, ensuring customer success and contributing to the company's reputation for excellence in support and information accessibility.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Technical Writer (Global)

Visa Worlwide Pte. Limited
05.2023 - Current
  • Author topic-based content using DITA XML markup with the Oxygen XML editor and Tridion Docs content management system for a variety of Visa products (billing).
  • Manage and maintain content for publishing to various end-user channels (single-sourcing).
  • Served as a liaison between engineering teams and non-technical stakeholders, ensuring seamless communication throughout project lifecycles (impact analysis).
  • Maintained consistency across company documents by adhering to established style guidelines and templates.
  • Managed version control and timely updates of documents through effective project tracking and organization skills.
  • Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.

Team Lead

Besi Singapore Pte Ltd
04.2021 - 04.2023
  • Worked with project managers to map out documentation strategies and schedules.
  • Collaborated with Subject Matter Experts, stakeholders and with various teams to obtain in-depth understanding of the process and documentation requirements.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Directed and supervised team of five engaged in creating and developing user specific technical manuals.

Technical Writer (Global)

Rockwell Automation Southeast Asia Pte Ltd
11.2019 - 04.2021
  • Created conceptual, reference, and task-type technical content.
  • Worked as part of technical communication / information development team to create publications such as technical datasheets, selection guide, release notes, product information, installation instructions, and user manual.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Technical Writer

Besi Singapore Pte Ltd
03.2016 - 10.2019
  • Wrote and maintained technical documents such as: operating/maintenance manuals, retrofit kit instructions, software release notes and context information.
  • Organized material to research and complete writing tasks

Education

Bachelor of Science - Electronics And Communication Engineering

University of San Carlos
06.1997 - 03.2002

Skills

Software

FrameMaker

Photoshop, Adobe Acrobat, Adobe Illustrator, DreamWeaver

Familiar with CREO, PLM applications

Familiar with Cloud based platform Electronic Document Management (Docman)

Familiar with jira tools for collaboration

Structured authoring using Oxygen XML editor

Content management and publishing using Tridion

Timeline

Technical Writer (Global)

Visa Worlwide Pte. Limited
05.2023 - Current

Team Lead

Besi Singapore Pte Ltd
04.2021 - 04.2023

Technical Writer (Global)

Rockwell Automation Southeast Asia Pte Ltd
11.2019 - 04.2021

Technical Writer

Besi Singapore Pte Ltd
03.2016 - 10.2019

Bachelor of Science - Electronics And Communication Engineering

University of San Carlos
06.1997 - 03.2002
Remevic YeongTechnical Writer