FrameMaker
With a robust background in technical writing and information development, my role at Visa entails crafting intricate documentation that empowers both internal stakeholders and customers. At Besi, my leadership in technical documentation is defined by creating comprehensive instructional manuals and user guides that enhance product understanding and usability.
The expertise in developing clear and concise technical content is a cornerstone of my professional mission. The content our team delivers serves as a vital tool for product operation and maintenance, ensuring customer success and contributing to the company's reputation for excellence in support and information accessibility.
FrameMaker
Photoshop, Adobe Acrobat, Adobe Illustrator, DreamWeaver
Familiar with CREO, PLM applications
Familiar with Cloud based platform Electronic Document Management (Docman)
Familiar with jira tools for collaboration
Structured authoring using Oxygen XML editor
Content management and publishing using Tridion