Summary
Overview
Work History
Education
Skills
Timeline
Generic
Redha Nashir

Redha Nashir

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Leverages excellent listening and service skills in emergency response and evaluation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
5
5

Certification

1
1
year of post-secondary education

Work History

Security Officer

Certis Cisco
05.2022 - 12.2023
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
  • Evaluated effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Issued access cards to authorized personnel to monitor access points.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Infantry Regiment

Army
05.2020 - 05.2022
  • Enhanced unit readiness by implementing rigorous training programs and exercises.
  • Improved overall unit performance with effective communication and collaboration among team members.
  • Conducted risk assessments, implementing safety measures to minimize potential hazards during training exercises and combat missions.
  • Maintained optimal physical fitness standards within unit, promoting culture of health and wellness among soldiers.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Maintained secure communication systems to relay information to and from command teams.

Cashier

Burger King And Kentucky Fried Chicken
01.2016 - 05.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Education

N-Level - English, Mathematics, Malay And Science

Project Starfish
111 North Bridge Road #06-33, Peninsula Plaza.
02.2023 - 10.2023

Skills

  • Visitor Tracking
  • Access Control
  • Emergency Response
  • Military Experience
  • Investigative Abilities
  • Security Guard License
  • Customer service orientation
  • Teamwork and collaboration
  • Patrol operations
  • Keen Observer
  • Physical Stamina
  • Security Operations Experience
  • Reliability
  • ID Verification
  • English Fluency
  • Verbal and Written Communication

Timeline

N-Level - English, Mathematics, Malay And Science

Project Starfish
02.2023 - 10.2023

Security Officer

Certis Cisco
05.2022 - 12.2023

Infantry Regiment

Army
05.2020 - 05.2022

Cashier

Burger King And Kentucky Fried Chicken
01.2016 - 05.2020
Redha Nashir