Rebecca Swathi
Summary
Accomplished Sales Executive with 3 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Adept at developing and nurturing client relationships, identifying business opportunities, and delivering tailored solutions.
Overview
4
4
years of professional experience
Work History
Sales Executive
SGS Testing & Control Services Singapore
02.2023 - Current
- Business Development: Spearheaded the identification and acquisition of new business opportunities in the Connectivity & Products sector, resulting in a 20% increase in revenue.
- Client Relationship Management: Cultivated and maintained strong relationships with key clients, ensuring customer satisfaction and repeat business.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs/requirements.
- Service Knowledge: Demonstrated in-depth knowledge of regulatory testing, effectively communicating technical aspects to clients and addressing their specific needs.
- Sales Strategies: Developed and implemented targeted sales strategies, resulting in a 35% improvement in the conversion rate.
- Market Analysis: Conducted market research to stay informed about industry trends, competitor activities, and potential business opportunities.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Sales Executive
Techcomp Singapore
03.2022 - 02.2023
- Sales Achievement: Consistently exceeded monthly sales targets, earning recognition for outstanding performance.
- New Business Development by providing ideas for marketing, promotions and sale strategies
- Increased revenue with procuring new clients and negotiating pricing to benefit clients and businesses
- Customer Engagement: Built and maintained strong relationships with clients through effective communication and follow-up, leading to increased customer loyalty.
- Successfully created new Business-2-Business Partnerships with private and government organizations
- Product Presentation: Conducted product presentations and demonstrations to potential clients, showcasing the features and benefits of the offered solutions.
- Providing accurate analytical data and solutions to existing and new customers with instrumental knowledge
- Sales Support: Collaborated with cross-functional teams to provide excellent pre and post-sales support to clients.
- Providing support to clients and distributors with enquiries and problems
Laboratory Analyst I
Intertek Testing Services
02.2021 - 02.2022
- Chemical and Elemental Analysis: Conducted comprehensive analysis of Crude, Fuel, Gasoline, Naphthalene, Jet, Lubricants, Effluent, Amine, and Gases to determine their composition and properties.
- Instrumental Expertise: Demonstrated proficiency in utilizing advanced analytical instruments, including Ion-Coupled Plasma Mass Spectrometry (ICPMS), Inductively Coupled Plasma Atomic Emission Spectroscopy (ICP OES), Atomic Absorption Spectroscopy (AAS), High Purity Liquid Chromatography (HPLC), and Gas Chromatography (GC).
- Test Method Familiarity: Independently learned and applied various test methods regulated under American Society for Testing and Materials (ASTM) International Standards, ensuring compliance and accuracy in testing procedures.
- Quality Assurance and Control: Ensured the reliability and accuracy of analytical results through stringent Quality Assurance (QA) and Control (QC) measures.
Laboratory Technician
Tokuyama Electronic Chemicals Asia
03.2020 - 02.2021
- Quality Assurance and Control: Conducted Chemical and Elemental Analysis for semiconductors to meet customer requisitions and internal specifications, ensuring the highest quality standards.
- Instrumental Expertise: Demonstrated proficiency in ICP MS, GC, and Gas Chromatography Mass Spectrometry (GCMS) for precise and accurate analytical results.
- Troubleshooting and Calibration: Independently performed troubleshooting and calibration of analytical instruments, ensuring optimal functionality and reliability of results.
- Safety Initiatives: Implemented new strategies for a safer working environment, actively participating in safety protocols and initiatives.
Education
Bachelor of Arts in Business Management - Management, Human Resource And International Business
Northumbria University
03.2024
Diploma in Materials Science -
Republic Polytechnic
04.2020
Tertiary Education “O” Level -
CHIJ ST Theresa’s Convent
01.2016
Skills
- Sales and Negotiation
- Client Relationship Management
- Business Development
- Market Analysis
- Positive Customer Engagement
- Service Knowledge in Regulations
- Communication and Presentation
- Goal-Oriented
Iso Standard Knowledge
- Good Laboratory Practices (GLP)
- Good Manufacturing Practice (cGMP)
- ISO
- ASTM
- EN standard Practices and Test
- ISO 9001 ( Quality management systems)
- OSHAS 18001 ( Occupational Health and Safety Management Systems
Awards
- Self-Help Groups, GCE ‘N’ Level Achievement - 2015
- Edusave Good Progress Award - 2014
- Edusave Good Progress Award – 2012
Timeline
Sales Executive
SGS Testing & Control Services Singapore
02.2023 - Current
Sales Executive
Techcomp Singapore
03.2022 - 02.2023
Laboratory Analyst I
Intertek Testing Services
02.2021 - 02.2022
Laboratory Technician
Tokuyama Electronic Chemicals Asia
03.2020 - 02.2021
Bachelor of Arts in Business Management - Management, Human Resource And International Business
Northumbria University
Diploma in Materials Science -
Republic Polytechnic
Tertiary Education “O” Level -
CHIJ ST Theresa’s Convent
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