
Dynamic and results-driven professional with extensive experience in customer service at Nam Kee Pau and Giant Supermarket. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Skilled in cashiering and food preparation, consistently achieving operational targets while maintaining a positive team environment.
Daily Responsibilities
Take customer orders accurately and provide friendly service.
Handle cashier duties, including billing and payment processing.
Prepare food and assist in basic kitchen tasks as required.
Greet and seat guests in a friendly and professional manner.
Take orders accurately and serve food and drinks promptly.
Maintain a clean and organized dining area.
Handle guest requests and resolve issues politely.
Process payments and support daily restaurant operations.
Gathered, organized and input information into digital database.
Conducted routine inspections to check quality and compliance with established specifications.
Maintained compliance with company policies, objectives, and communication goals.
Achieved results by working with staff to meet established targets.
Developed and implemented customer service policies to enhance satisfaction.
Created and managed project plans, timelines and budgets.
Customer Service
Order Taking
Cashiering & POS System
Food Preparation
Communication Skills
Multitasking
Teamwork
Time Management
Problem-Solving