Rebecca Leong Jia En
Summary
Dynamic and enthusiastic professional committed to positively contributing to an organization while fostering a collaborative environment. Recognized for a cheerful disposition and sociable nature, with a strong dedication to continuous learning and personal growth. Passionate about exploring new opportunities and experiences that enhance professional skills and broaden life perspectives. Dedicated to striving for excellence and making meaningful contributions in every endeavor.
Overview
17
17
years of professional experience
Work History
Corporate Admin Executive cum Receptionist
NEON Global (fka Cityneon)
09.2023 - 09.2025
- Review, and improve policies, systems and procedures and ensure the office operates smoothly and efficiently
- Handle receptionist duty including but not limited to answering phone calls, attend to visitors, guests and Directors when meetings are scheduled
- Manage office facilities operation including mail services, access control, copier machines, courier services & dispatch
- Assist in the procurement and inventory of office supplies, equipment, furniture, etc., in accordance with company policies and budget
- Conduct regular checks throughout the office and/or attend to office maintenance requests and liaise with building maintenance team to efficiently facilitate repairs
- Ordering pantry supplies and office stationery on a monthly basis
- Booking of meeting rooms
- Ensure front desk, lobby area and pantry is always neat and tidy
- Regular stock take for pantry items and stationeries
- Assist Office Manager with organizations of company functions and events and ensuring the cleanliness and order of the office.
- Uploading general office/administrative invoices to Synergix E1 system for approval
- Re-conciliate expense claims and office related costs and submission in Synergix E1 system
- Assist Travel Admin on travel related matters – flight & hotel bookings, liaison with travel partners, etc.
- Any other admin duties assigned by the Office Manager
- Reason for leaving: Looking for career prospects, personal growth and a change of environment.
Admin Executive cum Receptionist
GLP Pte Ltd
05.2020 - 07.2023
- Effectively manage incoming calls, screen and route calls to relevant parties
- Welcome visitors to the office and direct them to appropriate person
- Arrange courier service for documents and parcels from various department on a daily basis, recording of incoming & outgoing mails
- Distributing daily incoming mail to staff
- Handle office maintenance and subscription schedules on a regular basis
- Conduct regular checks throughout the office and/or attend to office maintenance requests and liaise with building maintenance team to efficiently facilitate repairs
- Ordering pantry supplies and office stationery on a monthly basis
- Booking of meeting rooms
- Ensure front desk, lobby area and pantry is always neat and tidy
- Regular stock take for pantry items and stationeries
- Arrangement of weekly & monthly office lunches for colleagues and meetings
- Assist Office Manager with organizations of company functions and events and ensuring the cleanliness and order of the office
- Uploading general office/administrative invoices to Concur system for approval
- Re-conciliate expense claims for Finance SVPs and office related costs and submission in Concur system
- Handle travel arrangements such as flight booking, hotel bookings and visa application upon request
- Any other admin duties assigned by the Office Manager
- Reason for leaving: Looking for career prospects, personal growth and a change of environment.
Admin Executive cum Receptionist
BDO LLP
08.2016 - 04.2020
- Manage front desk which includes attending to visitors, and ensuring cleanliness and tidiness of reception area and meeting rooms
- Manage function as telephone operator, answer all incoming calls and handle caller's enquires, including transferring calls and taking messages
- Manage meeting room reservations and support setup of room amenities
- Manage incoming & outgoing courier services and mails
- Co-ordinate pantry supplies replenishment with pantry aunty as she helps in serving drinks to clients
- Co-ordinate maintenance and repairs of office facilities and equipment
- Maintaining all client database using the APS System as well as disbursements
- Providing administrative support directed by management
- Reason for leaving: Looking for career prospects, personal growth and a change of environment.
Admin Executive cum Receptionist
Asia Capital Reinsurance Group Pte Ltd
12.2015 - 06.2016
- Manage front desk which includes attending to visitors, and ensuring cleanliness and tidiness of reception area and meeting rooms
- Manage function as telephone operator, answer all incoming calls and handle caller's enquires, including transferring calls and taking messages
- Manage meeting room reservations and support setup of room amenities, including serving of drinks
- Manage incoming & outgoing courier services and mails
- Co-ordinate staff transport, dispatch requests and other assignments for chauffeurs
- Co-ordinate stationary requisitions and purchase orders
- Co-ordinate pantry supplies replenishment and purchase orders
- Assist in preparation of workstation for new employees and clearing of workstation for resigned employees
- Co-ordinate maintenance and repairs of office facilities and equipment
- Co-ordinate subscriptions of newspapers, magazines and online subscriptions
- Distribute incoming faxes and top up paper for all copiers
- Assist in preparation of office administration expense reports, verify, scan and data entry of invoices
- Send notices to inform overseas offices of office closures due local public holidays or special occasions
- Any other duties as directed by management
- Reason for leaving: 7 months contract completed and Company re-structuring.
HR & Admin Executive
Smartpay (Singapore) Pte Ltd
08.2015 - 11.2015
- Handle office administrative matter and manage leave administration for all employees
- Source and compile merchants listing and liaise with travel agent for flight and hotel booking for staff on work travel
- Ensure Pantry & Stationery supplies are available and place requisition monthly
- Filing of invoices, delivery order and purchase orders accordingly
- Assist in HR related matters as assigned by HR & Admin Manager & general admin support to sales department
- Sourcing vendors and getting quotation for office supplies/Insurance
- Contribution: Assist in coordinating office grand opening / Office set up / Tabulation of street survey conducted by marketing department
- Reason for leaving: Company re-structuring and seeking for other aspirations and striving for more work challenges.
Secretary cum Admin Executive
GT Dollar Pte Ltd
01.2015 - 07.2015
- Secretary to the Managing Director, General Managers and Managers
- Mails, courier, warehousing and circulation of documents, telephone operation, programming extensions and door lock release, etc.
- Official letters and documentation and purchasing and controlling inventory of office supplies
- Assisting in the application of expatriates' passport and handling Employment Pass matters
- Contributing to improvements to work processes and worksheets
- Other administrative duties that the Managing Director may assign as and when necessary
- Reason for leaving: Salary delayed every month and seeking for a more stable company.
Admin Executive cum Receptionist
Engel's Sense Pte Ltd
10.2013 - 12.2014
- Maintains and files monthly record of invoices and statement of accounts
- Responsible of accounts payable to different clients and suppliers by matching on their yearly contract agreements as well as accounts with invoices and preparations of billing and cheques to be mailed out accordingly
- Answered all incoming calls and handled caller's inquiries, received, directed and passed on telephone fax messages and provided office support services so as to make sure efficiency
- Directed the employees, guests and general public to the right staff member
- Attend meeting with different suppliers and goods receiving for incoming or outgoing deliveries
- Maintained a sufficient record of office supplies and maintained the common filing system and file all letters
- Coordinated the repair and maintenance of office supplies to ensure smooth operation of business work flow
- Reason for leaving: Company relocating to overseas.
Auxiliary Police Officer cum Administrator
Certis Cisco Security Pte Ltd
01.2010 - 02.2013
- Provide armed response
- Guarding and Patrolling Government and Non-Government Premises (including Key Installations)
- Protect and escort VIPs, Celebrities, Persons-in-Custody (PIC) and Prisoners
- Enforce security at major and private events, provide traffic and crowd control
- Conduct screening and checks at immigration and checkpoints
- Participating in events such as F1 Singapore Grand Prix and Singapore Air show
- Reason for leaving: 3 years contract completed.
Admin Executive cum Customer Service Officer
ABM Creditz Pte Ltd Licensed Money Lender
01.2009 - 12.2009
- Processing of Loan Applicants
- Interviewing and Screening Potential Borrowers in Person and via Telephone
- Following up on Pending Applications and Delinquent Accounts
- Assist in answering Phone Calls
- Deposit Cheques received and Deliver Documents if Required
- Perform Data Entry and Emails on Monthly Basis
- Maintain Office Supplies and Equipments
- Any other Administrative work as Assigned
- Reason for leaving: 1-year contract completed.
Education
Certificate - Foundation Studies
Kaplan Higher Education Academy
01.2013
Certificate - Basic Modeling Deportment & Grooming Course
SHINE Models & Talent Agency
01.2011
Higher Certificate - Armed Security
Singapore Workforce Skills Qualifications
01.2010
Auxiliary Police Officer Basic Training Course - undefined
Certis Cisco Academy
01.2010
National ITE Certificate - Service Skills - Office
Institute of Technical Education (Bishan)
12.2008
Fire Safety/Fire Awareness Extinguisher Demonstration Course - undefined
Bentley Swan TAFE (Perth/Aus.)
01.2007
Certificate - Primary Industry Module, Health & Community Services Module, Office & Business Service Module
Worksafe Smart Move
01.2007
Secondary School - ‘N' Levels
Fairfield Methodist Secondary School
01.2006
Primary School - ‘PSLE'
Raffles Girls Primary School
01.2002
Skills
- Proficient in Microsoft Office Suite
- Office Management
- Team Leadership
- Interpersonal Skills
- Executive Support
- Customer-Oriented
- Administrative Skills
- Quality Management
- Team Player
- Team Building
- Public Relations
- PC Competent
LANGUAGE PROFICIENCIES
Written: English, Chinese
Spoken: English, Mandarin, Cantonese
Timeline
Corporate Admin Executive cum Receptionist
NEON Global (fka Cityneon)
09.2023 - 09.2025
Admin Executive cum Receptionist
GLP Pte Ltd
05.2020 - 07.2023
Admin Executive cum Receptionist
BDO LLP
08.2016 - 04.2020
Admin Executive cum Receptionist
Asia Capital Reinsurance Group Pte Ltd
12.2015 - 06.2016
HR & Admin Executive
Smartpay (Singapore) Pte Ltd
08.2015 - 11.2015
Secretary cum Admin Executive
GT Dollar Pte Ltd
01.2015 - 07.2015
Admin Executive cum Receptionist
Engel's Sense Pte Ltd
10.2013 - 12.2014
Auxiliary Police Officer cum Administrator
Certis Cisco Security Pte Ltd
01.2010 - 02.2013
Admin Executive cum Customer Service Officer
ABM Creditz Pte Ltd Licensed Money Lender
01.2009 - 12.2009
Certificate - Basic Modeling Deportment & Grooming Course
SHINE Models & Talent Agency
Higher Certificate - Armed Security
Singapore Workforce Skills Qualifications
Auxiliary Police Officer Basic Training Course - undefined
Certis Cisco Academy
National ITE Certificate - Service Skills - Office
Institute of Technical Education (Bishan)
Fire Safety/Fire Awareness Extinguisher Demonstration Course - undefined
Bentley Swan TAFE (Perth/Aus.)
Certificate - Primary Industry Module, Health & Community Services Module, Office & Business Service Module
Worksafe Smart Move
Secondary School - ‘N' Levels
Fairfield Methodist Secondary School
Primary School - ‘PSLE'
Raffles Girls Primary School
Certificate - Foundation Studies
Kaplan Higher Education Academy
Hobbies and Interests
Listening to Music, Exploring, Outdoor Activities, Sports, Gaming
COMPUTER KNOWLEDGE
- Synergix Enterprise Resource Planning System (ERP System) / Synergix Software
- Concur System
- APS Central Application (Advance Practice Management Version 9.1.3.1 [2000])
- DMS (Document Management System)